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August 2023 by Gods Money360
The best spot for hot steppers! Wow, I never knew my feet could feel this good. When you get use to common pains it becomes a part of your daily life. You just learn to cope with it. You don't have to, it's never too late to experience true delight. Don't cheat yourself. Be your feet best friend. 10K steps is my daily goal. 30K is the motivation. I am currently hitting 20K and am on my way to 30K easy! You are worth the investment ??? ?????✌??? ❤️
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July 2023 by J M
Loyal "RD" Store Customer: Elias is awesome and by far one of the best staff members I have come across at the Aventura store. Came in Wednesday morning at about 1130AM and left by 1150AM. But, time did not fall short of quality with customer service. At that time of walk-in, I had the store to myself but, Elias multi-tasked in answering phone calls and acknowledging the other customers that walked in during my purchase. He helped me find my best shoe, reevaluated my foot stability/ size and in-sole products, while also helping other customers. He really took his time to ensure I was satisfied with my shoes. The family/ customers that later walked-in, it was their first time at a runner's depot and I explained this is exactly why I continue to come back: quality service, time, and dedication and definitely recommended Elias. Thank you for the patience Elias. Can't wait to try my new 23' generation of Brooks!
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July 2023 by Cat Spezzacatena
My experience with the buying process was phenomenal. I didn’t feel rushed and felt like the staff really cared about making sure I was getting the best purchase based on my needs. After purchase, I ended up needing to make an exchange with one of the items I purchased, and the process was simple and convenient. I won’t shop anywhere else when it comes to running/work shoes!
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July 2023 by Ms. Marilyn
I bought some really cool running shoes here. However, the worker who assisted me was way too opinionated! Like, bruh, chill a bit! I was literally buying these shies because they were hella cute! I didn't need the history of how the shoes were made for people who speed run. I don't care! I buy my shoes for the look first. That's what attracts me to them. I'm not a marathon runner. I'm just a shoe collector who happens to be a runner. He literally almost made me not buy the shoes because he was so aggressive about what I needed them for! Ima need him to regroup and allow the customers to shop!
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June 2023 by Marluis Pena
Thank you so much Elias for your help! You are very knowledgeable about running shoes I am very happy with my selection after your help did not know what to purchase until your assistance!!!!
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June 2023 by Ancil Tyrell
A few weeks ago I went to this store to check some OnCloud trail shoes for a hiking trip. Luis stepped in to show me the shoes with the proper sizing and an insole that worked out amazingly good. I am very grateful that I received the assistance of this knowledgeable sales person. 12 hour hike in the Grand Canyon in new shoes…priceless! Thanks Luis and Runners Depot Aventura!
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May 2023 by Samantha Suaya
I told myself for Mother’s Day this year I I was going to runner’s depot & treat myself to a few goodies. I only recently learned they opened a store in Aventura mall!People, if you’ve never been to a Runners’s depot & play any kind of sport you need to check them out. A gentleman named Eliashelped me. He wasn’t only knowledgeable , he paid attention. When was the last time you had REALLY GOOD customer service in a retail store?Elias checked my gait, helped me decide which pair based on my needs & more! He is the real deal & Runner’s Depot is lucky to have him. Kudos to Elias & R.D. for always providing excellent service.I’ve been in the Fitness/ Wellness business over 39 years & would highly recommend Runner’s Depot (& Elias!;)
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March 2023 by Melinda
I am thrilled to write a glowing review for Elias! Recently, as a student in need of a new pair of shoes to accommodate my custom podiatrist inserts, I had the pleasure of meeting Elias. I cannot express enough how impressed I was with his level of service, expertise, and care.Elias took the time to listen to my concerns and understand my unique needs, never rushing me or making me feel pressured in any way. He demonstrated an impressive level of knowledge and expertise about shoes, insoles, and foot health, which was incredibly helpful in making an informed decision.What really stood out to me was Elias's commitment to finding the perfect pair of shoes for me. He showed me so many different options, patiently explaining the pros and cons of each, and even showed me what worked best for him personally. He also took the time to explain which insoles would work best with my specific needs and why.In addition to his expertise, Elias's customer service was exceptional. He was friendly, approachable, and went above and beyond to make sure I was satisfied with my purchase. I felt like he genuinely cared about helping me find the right pair of shoes and insoles to meet my needs.In conclusion, I cannot recommend Elias highly enough. He is an outstanding professional who is knowledgeable, caring, and committed to providing excellent service to his customers. Thank you, Elias, for all your help and support!
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February 2023 by Chris Bennett
My GF and I came to get a few pairs of shoes. Elias was beyond helpful. Incredibly knowledgeable, fitted us and made great recommendations. He treated us with the utmost attention even though the store was busy.HIGHLY recommend checking out Runners Depot - and Elias. We will be back for sure for future pairs.
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February 2023 by Andres Quesada
Had a great experience shopping here. Salesperson was very knowledgeable and patient and helped me find the best shoe for my feet.I expected there to be a more detailed gait analysis and I was disappointed to not find a treadmill at the store but they made do without one. Would shop here again.
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December 2022 by Susanne Hynds
Elias, was so helpful showing me new shoes. As well as being knowledgeable with the insoles. Thanks, for your recommendation Elias.Thanks Lovey
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October 2022 by Tiffany N. Arango
Our "usual" Runner's Depot store is the Davie location. Today they didn't have something we wanted, so the owner called the Aventura store and told them to hold the fitness watch my husband bought. They had the watch clearly on hold and checkout was easy. Elias helped us, including for my husband and I to try on shoes. Elias was extremely friendly and knowledgeable.
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August 2022 by Geo P
Bad attitude here, if you look like you don’t have money they watch you like if you’re going to steal. Rather go to GoRun they don’t judge , they make you feel very comfortable.Came in with my disabled son who has a bad ankle and needed advise on shoes and the guy looked like he wanted to fight or something. Very nasty attitude 1 star ⭐️ cause I can’t put 0
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August 2022 by Patty Drennen
I went there today and asked for size 10 W womens bondi 8I; guy brought them out; the black and white shoe had a string hanging out in middle tie to left shoe. An obvious defect and it shows the material will tear more. Guy goes and sees no more shoes in stock. I tell him for 165$ this is not acceptable. Takes the shoes doesn't even offer to order more or ship. Never in my life! I will not support this place ever!
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August 2022 by Donna Mann
Finally a great pair of shoes. I feel like I’m walking on clouds ! Great comfortable sneakers and great professional service by Chuck?Thankyou
