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February 2024 by Marin Maths
Too much money and the coffee isn’teven that good. Its
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January 2024 by Colton Richards
You know what to expect from a Starbucks, but I will add, the line was incredibly
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January 2024 by Yuriy Polyashko
Well it is another Starbucks. Definitely overcrowded these days. So I would recommend to use app for preorders.
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November 2023 by Jack
Bad customer service. No empathy towards customers needs. Is like they don’t care. If you expect service, don’t come here.
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November 2023 by Alexander ACT
Not the first, not the second, nor the third time we have a bad experience there. A rock is more friendly and talks more than the staff there, besides of the rudeness , and we give then many opportunities, but no anymore. Starbucks management must do
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October 2023 by Mr. Bluesman
Got ripped off i this place. Ordered 2 Doppio espresso and got less than a shot in each. When requested an explanation from the “manager” the reply was “that’s what we have period “
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October 2023 by Diana A
Convenient store inside Aventura mall but they don’t have any sittings. Only take outs.
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September 2023 by MICHEL
Got ripped off i this place. Ordered 2 Doppio espresso and got less than a shot in each. When requested an explanation from the “manager” the reply was “that’s what we have period “
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September 2023 by Andrés
Supposed to open at 9. 9:20 and store still closed, no sign nothing. Had to call the store. the guy on the phone was extremely unhelpful. Had placed an online order, first he told me I had to request a refund through Macy’s which is completely wrong, then he said they couldn’t do anything in store so had to do it through the app, which is not right as you cannot cancel orders through the app. Didn’t even apologize for not being open or for my order or even try to make it right. Just straight up we’re not ready to open till 10am (an hour late), and passed the responsibility off to Macy’s and Starbuck support. Finally after 20 minutes of wait time with the phone support they finally refunded me. If you can order at another store avoid the headache. Horrible service. They need to retrain their staff in customer service.
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August 2023 by florentino mercado
Very good
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July 2023 by Cinthya Tatiana
I was in this store today and I kindly asked for water for my children from the employee who was preparing the coffee at approximately 5:00 pm and he refused to give it to me, he told me that if I had an order and I said no, since I arrived early at the mall and bought a coffee at 12:00, I felt humiliated and more because I asked for it for my children and because I know that water in Starbucks is free. The man had a sarcastic smile and I left saying that it was ridiculous.
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July 2023 by Dante Wilson
Store sold out of various items daily, staff is
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June 2023 by Rae Michelle
I went to this starbucks yesterday. I had $24 something on my account. I ordered 2 drinks which came out to $12 something. After they scanned my card, they was 0.46 cents left. I asked them for the receipt and told them about the issue. The worker there was rude and just completely dismissed me and told me I have to call customer service cause they had nothing to do with it. I called customer service and come to find out that they scanned my card twice. Worst service ever. Never experienced this before.
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May 2023 by nikole amador
I always get my Starbucks here since I work in the mall. These is ridiculous, i ordered a venti and this is not even halfway. This was a pick up. I don’t know if someone drank it. The cap looks brand new. I am very disappointed with this.
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May 2023 by Eric Swanson
They split my order for two and the second wasn't served until after 20+ customers behind me.