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December 2023 by Stephen Richard
Very rude staff this store. They rip you off
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December 2023 by J A
Very nice service from sales person
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September 2023 by A A
Just visit this location and the store looks great ! Sarah the sales associate was wonderful, it’s very nice to see that kind of professionalism.
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June 2023 by Larry Rubin
Always have what your looking for. Aventura store has great selection, and the sales team ROCKS
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April 2023 by Senthil Kumar
Lot of options to choose from, all leading brands at very good offer. We bought Prada and Oakley, stylish shades.
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April 2023 by Henry Hunter
Excellent store. The person who helped us was very courteous and professional. We found the sunglasses we were looking for. Thanks
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January 2023 by Me You
Went in to return a pair of Chanel CC sun sunglasses. They need to send a secret shopper to this location the manager is rude no customer service. The associate that was taking back my Sunglasses had the nerve to ignore me go to another customer and then come back and call me to my face that I’m old, Ugly and bitter when I’ve never seen anything more bitter than him and I had just come in fresh from a salon. Sunglass hurt needs to fire some of these peasant employees and hire American people again. It’s disgusting how non English speaking people are tearing apart American people in Miami, FL. Fire the guy at Sunglass Hut, The manager and the Brillo pad head in his 30’s Azzhole that had the nerve to call me old, ugly & bitter, he’s mental. Miami is a cold and bitter city not the people who visit here and give you the money. Learn to respect a human being and learn some frickin customer service.
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January 2023 by Best chick In the whole world.
Went in to return a pair of Chanel CC sun sunglasses. They need to send a secret shopper to this location the manager is rude no customer service. The associate that was taking back my Sunglasses had the nerve to ignore me go to another customer and then come back and call me to my face that I’m old, Ugly and bitter when I’ve never seen anything more bitter than him and I had just come in fresh from a salon. Sunglass hurt needs to fire some of these peasant employees and hire American people again. It’s disgusting how non English speaking people are tearing apart American people in Miami, FL. Fire the guy at Sunglass Hut, The manager and the Brillo pad head in his 30’s Azzhole that had the nerve to call me old, ugly & bitter, he’s mental. Miami is a cold and bitter city not the people who visit here and give you the money. Learn to respect a human being and learn some frickin customer service.
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November 2022 by Lily IQ
I am very glad that I chose this store.Amanda was the one who advised us at all times and was great customer service. I really liked all the benefits I have with the purchase of my lenses. Thanks.
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September 2022 by Gabriela Peralta
Thank you so much to Elizabeth, She was beyond helpful! She fixed my glasses and my friends and I ended up walking out with new versaces to. Definitely the best customer service I have gotten!
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September 2022 by Irene Cadet
Ms.Elizabeth at aventura sunglass hut is a great associate to work with . Thankful for her help
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August 2022 by The Cable God
I came in for a warranty exchange. Elizabeth was very helpful and was able to answer my questions and if she didn’t know the answer, she told me. It was for one question that wasn’t very important. She was very professional and personable. It’s hard to find good employees, that care about what they do. I can see she does care. Thanks for the help Elizabeth!!!!
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August 2022 by Thiago Berti
I RETURNED A SUNGLASSES 2 MONTHS AGO AND THEY HAVEN'T RETURNED MY MONEY YET! I'VE BEEN TO THE AVENTURA MALL STORE 3 TIMES AND THE SITUATION WAS NOT SOLVED YET! PLS HELP ME!!
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July 2022 by Emily Quintero
AMAZING service. Came in to fix a pair of glasses that were just out of warranty, but Elizabeth made it all happen and she went above and beyond to fix them!!! Its so nice to see people who care about making an exception for others to make sure people leave happy. She made them look brand new as if nothing happened… that’s what I call exceptional service! Thank you Elizabeth for your outstanding help! You made my day!!
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July 2022 by Miriam Leiro Cruz
Very bad attitude of the workers of this branch, they definitely do not represent the company. I tried to get help on a purchase and their answers were very austere and did not give me a solution to my problem. I would never set foot in that place again.
