-
August 2023 by Ezabelle J.
The WORST customer service I have ever experienced is from this store! They never answer there phones! Everyone works at there own timing and pace! If you can go somewhere else, please run there!!
-
August 2023 by Jerome T.
Be careful for rats in the parking lot. Or maybe it's a baby possum. I reported this to a Target manager and showed her a photo and she said she'd tell the mall manager as the lot is not Target's responsibility. I asked who managed the mall and she said she was not allowed to give that information to me. Very quick to avoid responsibility and push it off to mall management. Really! Isn't the mall ownership a matter of public record?
-
July 2023 by Luis Monleon
Very rude personal... Worst customer service ever.
-
June 2023 by Júlia Gabrielle
I live Starbucks
-
March 2023 by Marcus S.
This is one of the worst Targets I've ever been to. It's a small store and the stock is fairly weak (ie they don't have quarts of milk, only half gallons and higher) -- but ALL Targets have gone downhill maintaining stock and selection in the last 5-10 years. However, I'd still rather shop at Target than Walmart but Walmart is gaining on them. I needed some furnace filters recently and thought I had seen them in stock at Target in the past but didn't want to make a special trip (20 minute drive) if they didn't have them so I tried calling guest services in the store. A guy answered the phone and he said he didn't think they had them but he didn't really know what they were! The website says they are only available online which is obviously wrong. He said he would check for me and put me on endless hold and never came back. So I was in the same store today and they have a whole aisle of them. I knew I had seen them before. They had a lot of sizes too. Out of curiosity I asked a clerk at guest services if they always have them she basically said she didn't know what they were either and had to punch out so the guy next to her could look it up. I spoke to him first and he didn't know what they were either. Very typical of the employees there -- passing the buck, they don't know and don't want to help you.
-
February 2023 by Simi O.
Ughh I hate having to write reviews like this. Because I reallylike shopping at this specific Target location but my experience today was not great. I purchased a HP ink cartridge yesterday 02/22. 02/23 today, I open the ink put in my printer and the printer couldn't read the ink. I thought my printer was damaged but after trouble shooting with HP via the phone it was determined by HP this specific NEW cartridge from Target was damaged. Which was correct because the same cartridge was purchased from a different retailer Office Max), and it worked perfectly in my printer. No error message. I took it back to Target and explained what happened. Not even looking for a refund but an exchange or even gift card. I was told the item could not be returned. Nor can anything be done to assist me. That store policy states so. Even though it was damaged. And if "I had an issue with it, I had to call guest relations." Now I've worked retail before so I know there's always a way to assist a customer who is in a bind with a damaged product purchased at a business. This was not the way, at allllll. Frustrated, I left after speaking to the manager on the floor who also said the same thing. I called guest relations as advised and I was told the information I was given in store was very incorrect. These ink cartridges can be exchanged within 30 days of purchase. I was able to get refund assistance and mail back the product over the phone but after having to take time for many annoying unnecessary steps. I know others may not have the time to call like I did. In this economy with the price of things being so high, $50 wasted on ink is really money in the drain. Target consider training your staff on correct return policies. It's only right.
-
January 2023 by D B.
Every time I go in this Target location, I cringe. Everything is a mess. There is a long line of people waiting to checkout at self checkout, with shopping carts piled full, while only a few actual workers at the regular check outs. They are out of stock with so many things. It is a disappointment coming here. With the low chance of me actually finding something I am looking for, I usually put it down anyway, because I don't want to spend 20 min standing in line. Target, please clean up your stores. Hire more workers. I used to shop here, where I could get just about anything, but it's now just a glorified Walmart, if that.
-
December 2022 by Hunter M.
I love Target, and it is convenient to have a CVS pharmacy and a Starbucks in the store!
-
December 2022 by Diana A.
Do yourself a favor and go to North Miami Target or Hollywood Target instead. At night they aggressively block off certain aisles in an effort to keep people closer to the registers so they can close easier. I get why they do it, but it's also kind of rude and if someone needs to get An item while they are already in the store they will say NO and it just doesn't seem logical. Food items always out of stock until you find the one employee who wants to do a good job and then finally they will go into the back and get the item for you. Workers hate themselves per usual for retail in Aventura area, but something extra lazy about this specific target- this location should fire all the kids they have working there are just start fresh with some people who aren't so jaded and lazy. My favorite thing I've seen is a manager standing in the front talking to her crew in a causal way intentionally ignoring an elderly woman who was looking for the right place to go for a pick up order. They can and should do much better.
-
September 2022 by Cyndie V.
Most of these people hate their jobs & it's unfortunately obvious in their unapproachable demeanor/interaction with us customers.
-
August 2022 by Peter F.
Dirty. A genuine mess. Not like it used to be. Garbage cans inside overflowing. Isles messy.
-
June 2022 by Renee E.
After have an issue with me drive up order, I drove back to the store to go inside to get the mistake fixed ( I get it times have changed, customer service is not what it used to be) so of course I was greeted at the customer service desk with an attitude, and refused to help rectify the mistake. So I just said okay can you pls call the manager ( I was not about to start being petty with what looked to be a teenager) the manager comes over his name was "Gemini", immediately fixes the mistake, he was polite, listened, understood exactly what I needed fixing, apologetic. MR. GEMINI Thank you, I truly appreciate you!
-
April 2022 by Agustina B.
I was DISCRIMINATED AT THIS TARGET FOR MY THICK SPANISH ACCENT .... The store manager SAVANNAH was EXTREMELY RUDE after I spent an hour at this store and my 4 year old son picked a Toy from their toy shelf (among other things I was buying for a value of probably around $250 - which I do every week by the way). After a 20 minute line to pay upon checking out they said "oh we cant sell this toy until x date" to which I responded - Sorry my 4 year old picked it from your shelf and you mean to tell me He cant take it home????? SAVANNAH WAS EXTREMELY RUDE AND UNSYMPATHETIC; she laughed to my face MOCKING MY ACCENT!!! And took the toy away from my crying 4 year old claiming they could not sell this toy right now. Im never coming back to this Target. You just lost a really good customer and Savannah you need some serious customer service training. You should be ashamed of yourself for being so rude!
-
February 2022 by Lucas R.
DISCRIMINATED AT TARGET FOR BEING LATINO: on a Thursday afternoon I walk into target to make a few purchases because I am traveling I make my way towards the register of the self check out and I begin to scan my items on the way out I see a few ice teas that I would like to purchase It was $.79 I grabbed two and I purchase them with cash and I had two receipts for two of my transactions I then proceeded to get stopped by a woman who told me that she needed to see my receipt and with gratitude I gave her my receipts and I asked what was the reason she needed them for and i was ignored twice ! and when i finally got her attention she gave me the worst attitude in the world and told me not to worry and i proceeded to get upset because she began to whisper to her coworker and give me a really dirty look at me i am outraged because i give these business money on a regular bases and this is the way i am treated i am outraged! because she did not look at anyone else but me and you can tell i am latino by my skin tone! no one else was stopped and i made two purchases all under 20 dollars! she proceeded to write "paid" on both of my receipts for no reason like if i am some criminal.
-
February 2022 by Mya P.
went in for a couple of necessities with my boyfriend (our purchase was less than $40), and as we're walking out an employee stops us and asks to check our receipts; she then goes out of her way to get a marker from of of the other cashiers. as she stopped us we ask her "excuse me ma'am what are you doing?" "did we do something wrong"... no answer we ask again "excuse me... but what did we do?" we turns around with a nasty attitude and goes "don't worry about it" then my boyfriend asks "why did you do that because you think we're stealing?" she says "yes" when she clearly saw us pay AT THE SELF CHECK OUT WITH A SURVEILLANCE CAMERA. we pay twice so i paid once with my card and my boyfriend paid two little drinks with cash... YOU CAN EVEN SEE HIM KINDA STRUGGLE TO PUT THE MONEY IN. and my question is.. why would we pay for something and how the receipt for it if we were stealing? and also why didn't anyone else get asked for their receipts.
