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January 2024 by Brandon Wyatt
Went in here with the Girlfriend and wow the customer service was hands down the best I’ve ever seen! I wish I could remember the guys name but he needs to be the Face of the company and train everyone! Great job on still taking care of the customers and welcoming them and not looking at them as a dollar sign!
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December 2023 by Olenka
I am writing about your distressing experience at Victoria's Secret Pink on December 12, 2023. My visit was disappointing, to say the least. I attempted to return items after spending hundreds of dollars at this store, but the manager, Adrian, not only refused the return but also subjected me to harassment and went as far as calling security to make me leave.This behavior was completely unacceptable and not in line with the customer service standards I expect from Victoria's Secret Pink. I felt mistreated and unwelcome, which is disheartening as a customer. I hope the corporate management takes immediate action to address this issue and ensures that such incidents do not happen again in the future. I am filing a legal action against VS pink and Adrian.
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September 2023 by Muriel margaritta
Good quality and fair price. Nice collection. Nice store
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September 2023 by guez robert
Thieves,it is not the same fabric,so no discount,are american people so stupide?They buy something AT Punk?
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July 2023 by Luana Angueira
Aubrey cashed me out and she was the best! 10/10 experience, will be coming back just to see her she made my day.
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May 2023 by Vanessa Muscolino
Absolutely the worst staff I have ever interacted with. Horribly rude. Completely clueless about customer service. Just plain mean. They have nothing better to do than argue with you when they aren’t even able to help you properly. Will never return.
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May 2023 by Euphemia Napier
Customer service help was nice!
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March 2023 by Nathalee M
Service is horrible. Drove e more than 30 mins to pick up an online order and do a return. I made sure to bring my Angel card since I just got a credit increase and was excited to shop. The service was horrible. I told the associate good afternoon twice and twice she beckoned me to go to the cashier she’ll take me. She didn’t find out if I was looking for something or if I needed help. I was so turned off I picked up my order and left. Almost took the items out and throw away the bag because of how cold they were. Wasn’t happy to let anyone know I shopped there.
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February 2023 by Giuly Falero
appalling service! The manager seems to have been angry and in a bad mood (Veronica) in the store there were almost no customers!
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November 2022 by Nina T.
Victoria's used to be many years ago, the Unicorn of bras and Lingerie. Quality is a hit or miss, and the service in the store is hit or miss as well. A lot of the staff speak Spanish and English, but a few times I have gotten only Spanish, and when they realize I only speak English, they walk away! SUPER RUDE! Whenever I buy bras here, they never fit right even if I have a bra fitting, but I have the same issue anywhere, so I can't blame Victoria's. Quality just isn't what it used to be, but they have nice coupons and sales usually. I miss the glitz and glamor of Giselle.
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September 2022 by Pamm D
Bought a sweatshirt paid got home and the cashier forgot to remove the security plastic so got to drive back there today to remove it. .It's a hassle it's gas please tell your cashiers to remember to remove the plastic security from the garment before they put it in the bag!!
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June 2022 by Katherine Brown
Love this store! It's amazing
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June 2022 by Natalia S.
My 1-star review is based off of their phone customer service. I called just now and nicely asked the girl when the semi-annual sale was starting. She let me know when, and then I asked if the hours would be different and she said no, they'd be the same. I proceeded to thank her so much for that information, and noticed she had already hung up the phone on me. Not even a goodbye. Not going to shop here, thanks to her!
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March 2022 by Jozie C.
It wasn't the Victoria secret, but the PINK. Every customer was a total pain in the a** and the employees handled everything EXTREMELY well. I was very impressed. Great customer service.
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January 2022 by Alicia Thompson
The best place to shop when there is a sale.