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June 2024 by Adriana Dorival
I recently had the pleasure of being assisted by Annia M at and I couldn't be more impressed with the level of service I received. From the moment I approached the counter, Annia greeted me with a warm and friendly smile, instantly making me feel welcome and valued as a customer.
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June 2024 by Lauren Espinosa
Super bad experience. Went twice at this location and nobody could help us to open a new account. The bank was empty and they said we need an appointment. If you go to the web site there’s no any availability for any Saturday. Remember the name of the agent (Mayleen) was rude and she said is not her problem that we didn’t have an appointment. Cero emphatics. Ok, then!! Good thing we came after to Bank of America and the bank is full of happy people opening accounts and everything, no appointments needed. Period.
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February 2024 by sam duran
The worse services ever …the owner should come and changed the whole team, they look like they really hate the job they have specially the banker I went to talk to …their customer service is really bad and in an area “Aventura” like this one, they shouldn’t have this type of bad service like this ???
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January 2024 by Mirtha L.
This Aventura's branch is near my home ;each time I've been there my problems are solve the last time I was looking for someone that I had an appointment ,unfortunately that person is not longer working at that branch so they assign me a young girl called Tatiana.I have my doubts. I was working on my CD. but I have to say my experience was excellent, she was very professional and explains me in details all my questions. Thanks.
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November 2023 by Miriam Perez
He deserves to be considered for a manager position. When I first came in nobody greeted me, so I walked to the bank teller. I let them know that I needed a business banker and waited for a couple minutes. I was assisted by Juan Botero; he was extremely helpful from the beginning to the end. Assisted to complete everything that I was looking for . Was fast and efficient. The reviews on yelp showed 1 star and google shows 2 stars but this guy really deserve a 5 star review. Wells Fargo should considering hiring more people like Juan who are ready to help customers and provide excellent customer service.
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November 2023 by Laura H
Drive thru tellers are terribly slow. Leave yourself ample time when going to this particular location.
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July 2023 by Наташа Бо
Hams and brutes!
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July 2023 by Michael D’Angelo
Rude people
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July 2023 by Upper Media
The most worst experience! I try to open a business account and the lady treat me like a nasty person!! No way!
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May 2023 by Debbie Mcintosh
The staff if very friendly.
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February 2023 by Aaron Silberman
I wish I could give it ZERO STARS.WHAT A WAISTE OF TIME!1 hour waiting for an appointment and people walking in after me get serviced before. What a joke
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November 2022 by Javeho
The manager George us well known to our community as a crass, rude, and aggressive individual. Today, Carlos and his manager George just accused me of altering my ID because it was scratched and on top of attempting to lock me out of my own account despite having a passport, my credit card through them, and my mobile backing. George REPEATEDLY lectured me about how lucky I am that they would give me access to MY money. It’s not luck it’s the rules…. No George, YOU are lucky I don’t call my friends in LA and have them treat you the way you treat others.
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November 2022 by Unknown Warrior
Best branch I’ve dealt with. By far the best people and customer service in Florida!
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August 2022 by Daniel Londoño
Had a great experience in this bank branch, specially Alexander V was extremely polite, extremely dilligent and went beyond his duties to help me out with my account issues.
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August 2022 by Jen M.
One of the worst bank I had been. I came and been waiting for one hour and they said appointment only- something that takes for 5 min for me to sign something and they wouldn't take me. They said I have to wait. I don't recommend this branch at all to anyone.
