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November 2023 by Steven C Hacker
Always great service at Bill Jarrett Ford. Our service advisor Jeannine always treats us well and keeps us advised of the service necessary.While our F-350 was in for the oil change, we took a test drive in a new Explorer. By the time our F-350 was done, we were signing paperwork with Cisco, our salesperson and drove home in a new Explorer ST.
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November 2023 by Cindy High
Thank you to Roy and the staff at the body shop. What a great job on the paint job on my 2017 Ford Explorer. Everyone was very professional and friendly. Thank you again Roy for helping me out.
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November 2023 by Ed White
Bill Jarrett Ford and Quick Lane are AWESOME!!! We just treated our 2008 Expedition to an oil/filter change and new tires. Couldn’t ask for a better experience!!!
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November 2023 by Brian fornoles
What I thought would be another dead end when responding to an ad on FB turned out to be the best decision I have made when buying an in demand Ford Maverick hybrid. Not only did they charge MSRP, they accepted my plan and rebates from ford when purchasing. It had more bells and whistles than the one I ordered, and with a good amount of savings by going with a 23 model, and not having to pay the 24 price increase. Ozzie is awesome, and I was in an out in less than 30 minutes, with all paperwork done via email prior to arrival. Gotta give a shout out to Alyssa in finance as well, as this was the most painless car purchase ever. Thanks everyone!
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November 2023 by Stephanie LoMeo
By far one of the best car buying experiences! I highly recommend Ozzie to anyone looking for a new Ford! He was patient and extremely helpful. Overall wonderful experience!
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September 2023 by Heidi Smith
Not usually the one to leave bad reviews but this place definitely deserves one. I went into this shop with high hopes because the salesman told me that he would be able to help me out with my situation. Got almost to the end and the price that they told me of the car was a lower price then what they added to the whole total. They were pressuring me into getting myself into an even deeper situation than I was already in and lied to me about multiple things. Including the finance lady. I took the numbers to my dad to have him look over and he agreed that it wasn’t adding up so he called them himself and the sales rep Marc and the sales manager was so rude to him when all he was doing was trying to figure out why they were trying to manipulate me. They knew they messed up and would not own up to it which would be the right thing to do. This dealership will do anything they can to make you feel like they care and then try to rip you off in the most expensive and horrible way. I bought my first car from here when I turned 16 and returned with high expectations and they have changed so much, in the most negative way possible. Steer clear of this place for your own good.
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September 2023 by Google user
Not usually the one to leave bad reviews but this place definitely deserves one. I went into this shop with high hopes because the salesman told me that he would be able to help me out with my situation. Got almost to the end and the price that they told me of the car was a lower price then what they added to the whole total. They were pressuring me into getting myself into an even deeper situation than I was already in and lied to me about multiple things. Including the finance lady. I took the numbers to my dad to have him look over and he agreed that it wasn’t adding up so he called them himself and the sales rep Marc and the sales manager was so rude to him when all he was doing was trying to figure out why they were trying to manipulate me. They knew they messed up and would not own up to it which would be the right thing to do. This dealership will do anything they can to make you feel like they care and then try to rip you off in the most expensive and horrible way. I bought my first car from here when I turned 16 and returned with high expectations and they have changed so much, in the most negative way possible. Steer clear of this place for your own good.
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August 2023 by Mark Sorrell
I went there to look at Ford F 150 Lariat. Test drove one. Mark was my sales representative and I can’t remember Sales Manager name but he listened to what I was telling him and he offered feedback which I really appreciated. He was honest and actually offered me as much for my Toyota Tacoma as Toyota did. It just came down to preference and I liked the look of the Toyota Tundra better. Toyota also keeps there values better. If I was in the market for a Ford truck, I would stop down and see these two guys. They were great
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August 2023 by Kenneth Napier
New tires, Oil change and Alignment. I still work so I was able to take advantage of their Valet service. The driver picked up my truck and was very thorough in going over my vehicle and explaining everything to me. The work was completed as expected and everyone from the woman who did the scheduling to the Technician that went through the vehicle checkup and alignment report answered all my questions courteously and to my satisfaction. I have used this QuickLane in the past and will continue to use them for my automotive Service as long as they maintain their excellent Customer Service.
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July 2023 by Mirella Napolitano
Beware with the body shop bullies. My radio button was replace with a plastic one I had a clip missing and they pulled one out of another clients bronco to put on mine that was not cool… missing wiper blade
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June 2023 by Eddie Boan
Was able to schedule an appointment for an oil change for 2 pm. I was greeted, and my vehicle was taken in for service. I was in and out in no time. It was a very pleasant experience. I highly recommend Bill Jarrett Ford!
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June 2023 by Brigid C.
Terrible service and quality. I don't recommend Bill Jarret Ford. They stand behind their work
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January 2023 by Destiny B.
Bad service. I don't even bother going in or calling because your answers won't be direct you will get the run around and you will never receive a call back!
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November 2022 by Melissa C.
Becky helped me find my perfect truck! She was so easy to deal with and made the whole process a breeze! Worth the 2 hour drive from Palm Beach County!! Not a doubt in my mind that I will be using them again for any future Ford purchases!
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February 2022 by Allan H
Nice small Ford dealership, great friendly, sales staff and not the high-pressure sales team I've seen at many of the mega stores
