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October 2023 by El Remo Azul
The Store's General Manager, Debra Koch, is an excellent brand Ambassador for the Ralph Lauren brand. Debra recently handled an issue I presented to her with the utmost professionalism. I enthusiastically recommend Debra and the Ralph Lauren store in Bal Harbour FL.
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October 2023 by Carlos A.
I want to commend the store General Manager Debra Koch for an outstanding job in handling an issue I experienced recently. Debra is a true professional and an excellent Ambassador for the Ralph Lauren brand. I will continue to do business with this store in the future and recommend Ralph Lauren and Debra to my friends and associates.
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April 2023 by Solly A.
I bought a watch 2 years ago. broke several times because of an issue with this model.to date they have not solved my issue, saying it's not their fault because they just changed repaire shop !! what do I care i bought a RL watch (which I shouldn't ) get cloths there but nothing else. even though theWorst of all, the manger a woman named Debra, never calls back to update me on the repaire. I am the one always calling and she always says she's going to check and call me back. BUT never does.
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February 2023 by Duane Clark
What a truly amazing service Hernan offered. He made me feel like I was the only one in the store and he was my personal shopper. He even left to greet my husband. There is a reason he has been there 20 years. Best salesmen in Florida, heck even USA thinks this Canadian! Bravo Hernan! A+ 10/10 One sales consultant to another.
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January 2023 by Angel Muina
I have never left a review for a store before but found the need to do so today. But, there was an elderly lady with short blonde hair that works there that was extremely rude and thought she was above everyone. Have never experienced such an unprofessional person in my life. Store should revaluate their salespeople because they will never ever get a cent out of me. Too bad love the flagship store in New York complete amateurs working here. Shop at any other Ralph Lauren store in Miami.
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August 2022 by Juan Giovannetti
I love this store, I use to go shopping every week in Ralph Lauren located in Dolphin Mall but I made an online purchase and choose to pick up my stuff in this store. Great choice!
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August 2022 by Oliver Hall
Went there and had the worse experience dealing with the manager Kristina Jovanovska. She was rude and disgusting.
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April 2022 by L R
Excellent! If you visit the store ask for Hernan!
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July 2021 by Aaron Brisger
Jerry the man!!!!
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April 2021 by Taylor Hastings
Ralph’y never goes outta style baby !!
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July 2020 by Amalia Aulacio
I love it...!
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February 2020 by Bambusa 4All
Never cared for RL, but the quality is good
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December 2019 by Celeste Quiroga
(Translated by Google) I loved it!(Original)Me gustó mucho!
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October 2019 by ariel padron
Spencer
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August 2019 by goldhirsh gadi
Upon all,I have got the best service experience by Yasmina. She was so helpful and caring and did it just like a professional would!
