The Ritz-Carlton Bal Harbour, Miami offers a luxurious experience that impresses guests with its exceptional service and beautiful accommodations. Many reviews highlight the outstanding hospitality provided by the staff, particularly one team member who went above and beyond to ensure a memorable stay. Guests praised the cleanliness and quality of the rooms, noting the spacious layouts and stunning views from balconies. While some guests found the location less appealing due to nearby traffic noise, others appreciated the beautiful beach and pool area, which features clean water and a perfect temperature. The restaurant also received positive remarks for its food and drink, particularly the piña colada, which was described as the tastiest in years. However, there were some issues reported, such as maintenance problems with air conditioning and plumbing in certain rooms, which caused frustration for some guests. Despite these setbacks, the overall consensus is that the attentive and professional staff greatly enhance the experience, making guests feel welcome and special. With its luxurious amenities and commitment to service, The Ritz-Carlton Bal Harbour remains a desirable destination for those visiting Miami.
Great stay at this hotel despite the upcoming renovations. The managers Fabien and Tiago helped us with any questions promptly. In terms of service at the hotel, Zara was great at the front desk and Veral was unbelievable at the beach. He made our stay incredibly enjoyable. Hope to come back after the renovations are... read full comment
March 2026
Great time at the beach! Rented a day bed from Veral and he was so prompt and also the team were fantastic! Accommodated our non-alcoholic requests and extra chairs, umbrellas and towels! Veral even came BACK to check on everything! It was my friend’s birthday and she enjoyed every minute of it!
March 2026
The Ritz beach is the best and if you don't ask for Veral at the beach you're making a mistake. He and his team treated my friends and I incredibly. We were waited on hand and foot. Our day bed was perfect. We had the best day. Thanks Veral!!!!
