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October 2025 by Fred1977
Way back in 2008 I purchased my Speed Queen washer from Clarke at Affordable Appliance and had nothing but great things to say about the business and recommended them by word of mouth to all my family and friends. Even now some 18 years later under the current ownership and management I still call them for service and repair on my appliances and just like in 2008 they are just as friendly and reputable as they were then in my opinion. This is a local business that cares about their customers and I can tell you that I will not call anyone else but Affordable Appliance!
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May 2025 by Sheyla Cadet
I’m only doing 2 stars because the second delivery was excellent.
They were to deliver a used fridge on Thursday and mind you I had to take time off work to accommodate because the original lady during scheduling refused to work with us. Our options were Thursday OR Friday, take it or leave it.
Get off work Thursday, they show up and mind you we have little square footage but my home is very clean.
Older gentleman walks in, looks at my home in what seemed like disgust and tells me to call them when I have a clear path for them.
I asked when that would be and he then tells me tomorrow. Again, took time off work for this.
Dude walks off and says nothing else, slamming my door behind him.
I call my husband crying from anger and he tells me to make them leave it on the porch and we will deal with it.
I then go outside, demand porch delivery because I too have a job and can’t keep taking time off work. The fat older guy tells the younger Spanish man to leave it on the porch and he did just that, ALL ALONE while the other sat in an AC truck.
I call the next morning to give them heads up that we swapped them ourselves and they can come pickup the old one that is now on the porch. To which the lady on the phone says “they delivered the wrong fridge, it was not supposed to be black”.
Told her they were to swap it out and move furniture themselves as we would NOT do it for them again.
WHAT A JOKE!
Second delivery was night and day difference, those two gentlemen were quick, professional and very respectful. ONLY thing good about this whole experience.
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April 2025 by Sue SB
Didn't return my call left 1st thing in the morning. I called a 2nd time in the afternoon & they said it would have to be another day bc it was too late in the day now to come out! Ugh
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March 2025 by Seth Greenberg
There appliances are very over priced and very dirty, I've seen better appliances at the recycling center
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March 2025 by April Giles
Just had Affordable Appliance here for less than 15 minutes was told the parts were discontinued and could not be fixed. Charged $89.00 fee which was not mentioned to me when I booked the service. Would not recommend this company. Unit doesn’t seem that old.
Saw your reply and as I mentioned when I called you I was NOT informed of the $89.00 service fee which I should have been made aware of.
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January 2025 by David Jankowitz
I rent a house through a rental management company and unfortunately my refrigerator decided to stop working properly..I submitted a work order and only after the 2nd follow up, I did get a call to set up an appointment...someone came to the house and after looking at the fridge, commented it needed 2 parts...never received any follow up from Affordable Appliances so I called them..was told the Tech was on vacation (this happened to be around Christmas) and the earliest they could schedule was Jan 3rd..coincidentally I was moving Jan 6th and told the person on the phone that this doesn't help me..I was without a fridge for almost 2 weeks...I can't get to angry since it wasn't my fridge but still...
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July 2024 by MICHAEL H
BUYERS BEWARE.... YOU WILL BE LUCKY TO GET 6-12 months off their equipment and appliances...The front desk ladies are very nice, but do as told... Bought a matching washer and dryer due to good references of friend and neighbors, from them..the washer came unbalance due to worn parts in a couple months...took it in under warranty, which is 6 months. They kept my washer for over 2 weeks to "repair it"...Now, out of warranty, but less than a year since date of purchase, the washer is doing the same thing...So I called...now they tell me they just switched it out with an "identical" washing machine to keep my set true...How thoughtful, too bad they did not address the weak struts and supports and I am stuck with a washer that walks across the floor faster than an Olympic runner since warranty is passed... I'll buy parts and fix myself, but do not recommend this business, just buy used from neighbors, cheaper and usually good to go if they are just upgrading... BUYERS BEWARE...
ADDITIONALLY ,THEY DID NOT OFFER TO WAIVE THE SERVICE FEE AS THEY ARE CLAIMING... THEY SAID BRING IT IN AND WE WILL DIAGNOSE FOR FREE BUT I WOULD NEED TO PAY FOR PARTS AND LABOR>>> DONT BE DECEIVED... ALSO GOT A LOANER WASHER AFTER OVER 1 WEEK OF "We are working on it" & having to complain about being without a washer in the home for that period, it was not offered up front
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July 2024 by Bob DeGroot
Bought a washer/dryer here before, so of course I came back, this time to buy a fridge. It was missing a tray but no problem, they immediately ordered a replacement. I must give a compliment to the guys who made the delivery; they were terrific! Overall a 5 star experience. (When you visit the store, be certain to pet the dog!)
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December 2023 by Angela “AngieBaby” Horton
Speedy service and fixed my problem right away!
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August 2023 by Shawn Kelley
Great place..staff..owners
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August 2023 by Barbara McElroy
Went in for a washing machine and I was greeted very nicely from the owner and employees. Delivery was on time and driver was very nice to help.
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March 2023 by AnelaD
I was glad to find an apartment stackable washer and dryer. I had good attention inside on showing the appliance. I would have given a 5 had I gotten a little more dryer hose. My poor little friend almost got stuck behind it because of the short hose. I would go back.
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March 2023 by Sarah Fortney
Can't beat the service, knowledge and honesty. 5 stars
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February 2023 by Gloria Snively
Very nice people but everytime they come out they can't fix what they are there for. He always says it cheaper to buy another than to repair. The charge is $60.00 to come out. They sell appliances at their shop so hetells me if I want to look at some of theirs they willApply my service charge to it. Don't like that think its all planned.
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February 2023 by Ck Sadler
Very friendly helpful ladies! Second time using this company for parts to fix washer machine, very pleased.
