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December 2023 by Mary Perkins
Got a last minute appointment and was taken back in acceptable time frame. Everyone was so nice and professional. Everything was explained to me and my questions were answered immediately. Though my case doesn't have a promising outcome financially, atleast I will have the answers I came for and know where I stand. However, they did a scan on me and were supposed to contact me in regard to the surgeons recommendations for my situation and its been 2 weeks and I still have heard nothing from them . I will update as I go. ***UPDATE*** Still havn't heard anything from them and it's been 3 weeks! Update: It's been over a month and still no contact. I tried to call and the automated system gets me all the way to the end and says goodbye without me ever speaking to anyone. NOT ACCEPTABLE!!
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December 2023 by Janice Harvey Nitz
I had my consult this morning but as of 4:52pm, I still have received nothing on treatment plan, estimated costs, what needs to be addressed now and/or what can wait. I have 2 cracked teeth (one including root) and a misplaced 3 tooth bridge crown that most likely can no longer be used. If I do not hear something by the end of day, I will check in another appointment with someone else tomorrow. Not a great first impression!
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November 2023 by Courtney Diaz
So far I've had 4 teeth extracted in the Bartow office by Dr.Sundee and he is exceptional! Going back for a snap in partial, and my fiance is set up for his denture work here as well. The staff are friendly and compassionate. Highly recommend the Bartow location.
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November 2023 by Keirston Bailey
Wasn’t all that great. The one in Winter Haven is much better. They would treat me like I am supposed to be treated and the dentist in Bartow doesn’t listen to what the patient says. The Aspen Dental in Winter Haven dentist listen and does what you ask him. They didn’t treat my tooth ache at all I’m still in pain and haven’t even received a call to let me know how much it is going to cost to pull my tooth. I had to call my insurance company because the receptionist in front was too lazy to even try to call them. I did
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November 2023 by LeAnn Hoffman
This was my first appointment and the moment I walked in Meghan made me feel very welcome. She was very sweet and helpful. Christian made me feel very comfortable once I got back to the room. She also gave me some great tips and advice. The dentist was very knowledgeable and took his time to look at everything and make a plan on anything that needs to be addressed. He took time to answer all my questions. I will definitely recommend this office to everyone!!
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November 2023 by Bert Peacher
I went in today because of a toothache. They got me in within two hours to diagnose my issues, and we came up with a plan to correct the problem! Everyone that I dealt with was very caring and supportive in helping me!
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November 2023 by Georgia Davis
The entire group were very detailed, professional (yet very friendly), knowledgeable & patient. Christian was particularly exceptional. I would certainly recommend this practice.
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October 2023 by Vicki Vickers
I had my concerns at first due to a bad experience with Aspen in the past. I found this particular location a true joy. Everyone I spoke and interacted with was beyond excellent. Christian gave me a deep cleaning. She was such a pro and perfectionist. I absolutely fell in love with her as we connected like longtime friends. She is a caring and wonderful human. I was able to recieve the consult, xrays and cleaning procedure all in the one visit. This was one of..... if not the BEST dental experience I ever had. Thankyou to everyone I met today at Aspen Dental in Bartow.
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October 2023 by Robert Kutina
Twice going to this location, both times were good experiences. Always had an issue with any kind of dental work, Christian made it easy and was very helpful with my cleaning. All the lady’s at the front desk were very polite. ????
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June 2023 by JACKI STUCKEY
I moved to Florida from Oregon in March. I had all my teeth pulled in May of 2022 in preparation for full dentures. When moving here, I still had my temporary dentures and had not been able to eat even the softest of foods with them, I was super frustrated with Aspen Dental in Oregon. I called the Bartow Aspen Dental when I got here, and they are amazing! They got me in and started to work on my permanent dentures on a Monday, and they were done and in my mouth by Friday!! Simply unbelievable! The dentist spent literally several hours with me, making sure they would fit right. The tops fit perfectly and have only had to have a couple of minor adjustments on the bottom. Would recommend them for sure!!
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June 2023 by Dianne Flores
Update: My husband was charged over $2,000 for a "deep cleaning" and within 3 months he go to a new dentist due to the poor treatment from Aspen and the new dentist said that they never did a deep cleaning and they handed that info in writing so I can take Aspen to court because they scammed us for the $2,000.Worst place ever!!! Employees treat you like you are nothing. They are rude. Also when my husband got a deep cleaning the hygienist spent more time talking on the phone and complaining about needing a beer than actually cleaning. We changed to another dentist and requested the x rays to be sent over to new dentist over 2 weeks ago and today my husband is at his appointment and they have not received the x rays yet and everybody I talk to tell me there is nothing they can do and hung up. This office is useless and they do not care about their patients. They should be closed down.
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June 2023 by Sherry Dunhum
I think they are the worse in this area. I got dentures 2 years ago, they have never fit right and I was told to deal with it and give it time. Was suppose to have an appointment this morning. Missed work for them to tell me i would have to reschedule. No call no email no nothing. They waited till i showed up to tell me. Worse dentist around!!
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April 2023 by Simone Figeroux
I first visited Aspen Bartow on Monday 17th April from 3:10pm, in immense pain, for my appointment which was scheduled for 3:30pm. I was finally seen about half hour later, but due to a gum infection, I had to leave in pain without treatment beside an x-ray and explanation of the issue. My fiancé paid in full for my extraction to be done Friday 21st, as we were leaving. I was told I have a prescription to collect as they said, about an hour later at a Publix nearby but when we went, it wasn’t there and the Publix druggist kindly called another nearby Publix to see if it was sent there instead, but it wasn’t. We went home and called at 7pm and it still wasn’t available. Publix finally texted at 1pm on Tuesday 18th with the prescription, after a sleepless night of absolute pain. (Apparently, the prescription was on the dentist’s desk waiting for approval) I had received more emails and texts regarding rating this practice than actually getting taken care of by them, sadly. Glad to say I got my tooth extracted elsewhere on Tuesday 18th and I’m recovering.
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April 2023 by Kegan
Please go somewhere else we made appt our first visit for annual check up and cleaning. People only care about selling their expensive services, refuse to do cleaning services for me and my spouse because we don’t buy their services $1800/each person , even my insurance covers cleaning services. This is so ridiculous, we already file the complaint to our insurance.
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April 2023 by Debra
Dentist is kind and knowledgeable, staff is gracious and professional. This was my first visit and I got x rays ,cleaning and a fluoride treatment!! Wonderful place.will be going back for filling..See ya all soon!
