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March 2024 by Frank smith Smith
I was very satisfied
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May 2023 by Heather Adams
If you have it filed your taxes yet go to h&r block they will help you they do an awesome job it's quick and easy and it's done
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April 2023 by chet novicki
Can't beat it. Reasonably priced, great service, no hassles. Basically, all I did was drop off my tax forms and upload some others, waited a couple of weeks, then went back and signed. Took about 20 minutes (total for both trips, but you don't even have to go into the office if you don't want to - you can do the whole thing online). I've been doing it like this for a few years now and it completely removes all the hassles and anxiety associated with doing your taxes. I love it!
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April 2023 by Kristina Johnson
Absolutely wonderful, helpful and friendly. Rebecca did an amazing job
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March 2023 by Virginia Griffin
This is absolutely the worst office ever! My husband had to wait 3 weeks to get his taxes filed because the person that started his taxes was out sick. The manager was no help at all and delayed our house buying process because no one was able to finish up the process except the person who started it. The manager called and gave excuse after excuse and finally said she would give him a discount of his services if he would come in 3 weeks later to sign his documents. When he arrived the manager told him she would help him and then disappeared in the back for over 30 minutes. When she came back out, she advised there was nothing she could do to help him until the woman who had started his tax return was done with her current client. My husband mentioned the discount and was told by the manager when he was making his payment that she didn’t have authorization to give him a discount without her managers consent. My husband got her managers information from the poor woman doing his taxes because the actual manager would not give it to him, is there a point in having a manager if she can’t do anything to help the public? This is been a three week process which has delayed us buying a home as well as kept my husband in their office for two hours tonight when he was supposed to just come and sign a few documents. Not only did the manager have her child present and was unwilling to work but she also tried to steal money from her employees profits to credit my husband. When the employee called her out on that she got upset and started beraiding them until they cried. Angel Anderson needs to be fired from this location for her gall, absolute disregard for her employees and for overall being the worst human being I’ve seen in a while. Makes me wonder how many employees she’s stolen from. This has been the most ridiculous experience and we will be getting our full money back for such awful customer service.
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March 2023 by Jessie Marion
Taxes was done fast and correctly. Questions asked seem to direct me towards the most refund possible.
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February 2023 by Frank Segna
Once again prompt, friendly tax service!
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February 2022 by Rosey Patterson
Really like the information we get from our h&r block associate Rebecca Faulk she's awesome she's very informative in all the things that we needed and questions that we had. She's very friendly and comfortable to speak with.
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February 2022 by cortnie harris
Very professional. Was not rushed. All my questions and concerns was broken down to me in a very helpful way .
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February 2022 by Farrah L
Even though the Bartow office was extremely busy, they were extremely professional and fast. Excellent service!!
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February 2022 by GuyJake Bass
It was quick and simple but I'm new so I haven't been exposed in other options.
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February 2022 by Vicki Morris
Always done with no problems. And we l9ve are tax professional.(Daphne).
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November 2021 by Emile Wells
Zero stars given and they need to fire the guy name brian because he seems pretty incompetent of doing a tax return (they forced me to give a star)
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May 2021 by shangelia williams
She was kind and patient with us if I could give her a 100 I would.
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April 2021 by Google user
Cynthia Aycock is the nicest most professional and helpful person you could ask for!