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April 2023 by William Savary
Very knowledgeable and great personality. Quick and easy. I will be back next year.
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April 2023 by kenny weldon
Our second year doing our taxes with you and your tax preparer was one again great and efficiate!
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February 2023 by gordon weaver
Had appt at 7pm had to wait 1 hr to start didn't leave tell 9pm and fees are way to high will not return
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January 2023 by Rich Gaines
This is a clown show right from the beginning!! It's as if they don't wana help you at all. Incompetence!!!! Not knowledgeable at all!! Anything they can come up with NOT to do your taxes, they will. They misspell things that causes delays. They can't input data correctly when it's right in front of them, causing delays. Do yourself a favor and go somewhere else. Not worth the time and grief!!!!
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November 2022 by Amy Lynn Hurst
Filing taxes with a professional should NOT take 700$ from a single mom hard earned year just to have someone assure peace of mind when filing. I usually usually TurboTax, but this past year, well with all the credits, stimulus, etc. I was not about to owe the government money they already take so much of.
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March 2022 by Amy Lynn Waldee
Filing taxes with a professional should NOT take 700$ from a single mom hard earned year just to have someone assure peace of mind when filing. I usually usually TurboTax, but this past year, well with all the credits, stimulus, etc. I was not about to owe the government money they already take so much of.
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March 2022 by Noelis Torres
Melba castillo recommend her 10/10
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May 2021 by Monique Torrez
OMG!!!!! My tax lady Glenda Henry location Bartow FL was the best ever. She made me feel so comfortable and was very understanding to my concerns, America needs more tax people like her, she is really for the people. Thank you Jackson Hewitt for having her on your team. I'm a for sure client from this point on
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April 2021 by Ninfa Gomez
Was my first time ..their tax expert explained in English and Spanish for the just incase I was t understanding her...that is a discreet but professional way of putting her bilingual skills into action...there is a lot of Hispanic people who really dont understand and wont ask for fear of being called ignorant...I give her an A+ plus she was quick with a speed and different avenues that I could take with exemptions.(and not charging extra)..I'm Happy..she got months best return possible....she even tried to recruit me for next tax season...?
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April 2021 by Chase Stage
Bad service filed early several mistakes were made,they fixed the errors resubmitted it some mistakes weren’t caught now still no refund called irs said it was in the error department call back in 10 weeks still being charged full price $$800$$ waiting for a letter from the IRS and I requested to speak to a supervisor still to this day no one has called me no one would give me the number
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March 2021 by JK Lakeland
My wife and I had a very nice experience in dealing with Melba Castillo to do our taxes. She was very helpful in getting all our information organized. We highly recommend JH and Melba!
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March 2021 by Mary Connerm
Mrs. Glenda was amazing and very friendly. Also very professional. Will definitely use the services again.
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March 2021 by Jun Jun's World
Melba Castillo was awesome. She took care of me and my mother. And treated us like family. Coming back next year too.
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March 2021 by Spazz Murxy
She Was very nice and very professional. She explained everything and answered all questions
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March 2021 by Betty G
Melba Castillo was very nice she was a blessing for us.
