PenFed Credit Union offers a variety of financial services for both military and non-military members, including competitive certificates, loans, and credit cards. Many customers appreciate the bank's responsive and friendly customer service, highlighting positive experiences with staff who provide quick and helpful assistance. Reviews emphasize the excellent interest rates available, making it a recommended choice for account openings. Customers also enjoy the easy online user experience and the clean, well-decorated branch environments. While there are some concerns regarding customer service at specific branches, the overall feedback suggests that PenFed is a solid option for banking needs.
Best service I’ve had. Priscilla Figueroa was absolutely amazing and did everything she could to do to make my loan happen. I appreciate everyone’s help in this process ! Thank you!
July 2025
As a TC, communication is everything, especially with the lender. Gregory Pugh and his team were very responsive, friendly and helpful on a transaction we recently worked together. Highly recommend!
June 2025
Don't borrow money charge compound Interest daily Also added Interest to loan Sucks
