-
March 2024 by David Fitzsimmons
Did appointments for Tires and oil change, timing was pretty close to quoted time
-
March 2024 by Funething Too
Don't call when finished, even when asked 3x! 3 days to mount a tire? What? Not friendly in person either. Have gone 3+ times to this location to give them plenty of chances, and won't return.
-
March 2024 by Ashley Freeman
I am very disappointed with service today. I came in for an oil change. I had an appointment. I did some shopping and came back when I got a text about my appointment being canceled. I asked the associate at the desk what that was and he didn’t know and we would find out together. I waited about 15 min and my baby is crying. I asked the associate again, where’s why car because I didn’t see it anymore. That’s when he went and asked the technicians. They said they canceled it because they heard a clicking sound and didn’t do the service. Mind I took the same van 2 weeks ago and didn’t have an issue. What bothers me the most, is that the technicians never told us or the associate in the auto department that the car wasn’t getting serviced. I waited for nothing. With a crying baby… they had left the keys in the van. If someone would have stole the van , I would’ve sued. We use that van for our business, full with expensive tools. I will be contacting corporate…
-
January 2024 by Crystal Akins
The Manager that was working tonight (01/15/24) Thank you!!!! He went over and beyond for me and was literally a hero for saving my day!! He helped me out with a flat tire issue and I’m couldn’t be more grateful!!!
-
December 2023 by Maria Barrett
No line no waiting. They were very welcoming.
-
December 2023 by Kevin Sapp
Bartow Walmart Auto Care Team did an amazing job taking care of my auto care needs. From Jay at Check-In, Jose working on tires, Marvin checking me out, Travis explaining everything to me and anyone else I my have left off. Travis (Team Lead) has a great team to get your car/truck serviced. I went for a Black Friday deal on wheels and ended up bringing my other vehicle in for oil change due to their polite and rapid service. Thank you!Services: Tires
-
December 2023 by JEFFREY M WAGNER
I scheduled my oil change online and it was a great help (a little tricky to get to the schedule section of the app) as I was able to walk right to the desk for service. I was in and out in under 30 minutes. The service tech was super friendly and knowledgeable (even verified the oil weight and the filter were correct for the car). I'll be going back again for sure.
-
October 2023 by Ishan Jani
The service was fantastic got 2 front tires replaced but I had to wait 3 and half hours the guy was telling me it will take 1 and half hours I would recommend appointments for car service but i don’t know if it would make difference my car was in the auto service garage and then they took my car back outside the garage so that’s why it took 3 and half hours.
-
September 2023 by Daniel Sala
This store take more than 2 hrs to let my wife know that they canceled the service of oil and filter change because they dont have in stock the oil filter for a 2014 LS CHEVY Spark. They called the Mulberry Store and they said they have it and when she arrived they asked her to buy the filter at O'reillys because they dont know what is the one for the Spark.
-
August 2023 by Felcia Barnes
Don't expect them to take accountability for their mistakes, this is the worse place to get your oil changed. I will never go back
-
August 2023 by Jayne Dobbs
Weren't competent enough to change my oil and took 40 minutes AFTER service "began" to notify me.
-
June 2023 by Linda Thompson
I have attempted to get my oil changed here for the last three trips and got turned away because of staffing issues. I’m done!! They have lost me as a customer.
-
June 2023 by Tom Crider
Nothing to do with their work. I called three different Walmart auto shops (+2 store operators) and not one call was answered. I called the one I wanted to go to several times. Once I let the phone ring for over 10 minutes. I double clicked the hrs to make sure they were still open. They simply don’t care.
-
May 2023 by Brittany T
couldn’t find anyone to get some help in the auto care center, ended up asking an employee to call for help. said it would be a 4 hour wait to get a tire replaced, no thanks.
-
April 2023 by Ja'Naya Lewis
This place was the worst oil change experience I ever had. They overfilled my car with oil causing almost irreparable damage to my car. And every since they did my oil change, my service engine light won’t go off. My mechanic said it’s because there’s literal OIL in my engineTook my car back to them after getting a new part for my car. The lady there was no help. My mechanic (WHO WORKS FOR MERCEDES) told me that every time he took out the dipstick it was filled to the top. The lady worker basically called him stupid because she didn’t have the same results.Went back and asked for a manager and they basically said the same thing. They kept my mom waiting for over 3 hours so they could “look at the footage” and said that they did everything right. They were contradicting themselves and lying so they wouldn’t have to refund me for THEIR wrongdoing. I will never go back to this auto care center ever again.Service: Oil change