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March 2024 by Twisted Syd
Robert was super nice and was able to squeeze us in on a Saturday between his scheduled appointments! Really appreciate it and the process was so quick and easy!
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January 2024 by lisa bailey
Easy to access and use
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October 2023 by Peter Gomez
I just sold my home and I opened an account here for one reason . This is the bank the check was written from, different branch but still, same bank.First they couldn’t deposit it. A check from their own bank. Lol. I make a call they make a call and it gets deposited . So I ask how much I can get , knowing my old bank Wells Fargo, will immediately clear, I think , up to $100 as long as it is not a personal check.“Oh we don’t do that”, ugh , I think was my reply. “ I just deposited yada yada yada amount from YOUR OWN BANK, and I can’t even get gas money , absurd. “No worries”, I say . “I’ll just use an atm tomorrow. It will at least clear tomorrow “ and yes.I then ask for a temp debit card. “Temp? Oh we don’t do that “ she says to which I say, EITHER!Ugh ? With a questioned look on her face .I deposited $HOUSE figure check and not only can’t I get gas but now you don’t do temp cards. I’ll be moving my money as soon as I decide on a real bank .IF THIS PLACE CAN NOT HAVE THE MOST BASIC OF CUSTOMER SERVICE ACTIONS IN PLACE, I can only imagine all the other things they have problems with.
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September 2023 by Sarah CD
Never had so many issues with a bank in my life now wire transfer that I called to cancel they still put thru and because insufficient funds they made me close my account
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July 2023 by Thomas Bowen
A top notch bank. We have dealt with around 8 banks in our lifetime and everything is perfection here. The parking lot, the landscaping, the building, the lobby and especially the folks that work here. Super nice and very knowledgeable.
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April 2023 by Dk Johnson
I've been with 5/3 since 2009. Love this bank. I hear horror stories from other banks. I'm so happy I'm with 5/3. No horror stories here.
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January 2023 by M. Jordan
The banker named Robert was so full of himself. I went in there to unblock my debit card and he kept talking about how good of a banker he was because he won a contest with a free vacation. He said everyone looks up to him in the company. At first I thought he was the manager but when I asked him he said "I could if I wanted to be a manager". Never met anyone so arrogant as Robert. Also what man sits on his leg while sitting down in a chair. My 5 yr old sits like that.
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February 2022 by Joey Vitale
Bank teller by the name of Barbara C. was absolutely stellar. She handled my account issues with ease, professionalism, and courtesy. Makes me happy to be a Fifth Third customer. Thanks Barbara!
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November 2021 by Nina Estep
The clerk there is extremely rude, her name is Julie Dear! Horrible customer service, my Dad has been with this bank for 70 years. It's funny when I had something to say to her, she wouldn't even look at me. But she thinks it's ok to be extremely rude to elderly people!
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July 2021 by Deena Baker
I've been with quite a few banks over the years and this bank is BY FAR the best. Their customer service is above and beyond. I know, I know-it's hard to believe after all the experiences with the other banks but it's been true for me. At this branch in particular Robert is phenomenal! After a few years of 5 star satisfaction with 5th 3rd I took my husband to open up an account. Robert gave us a business card that has a number that goes directly to him. If he is busy he always, and I mean always, calls back.But it's not just the one customer service rep that makes this bank great. I used to be a professional Petitioner and I traveled state to state for various initiatives to make it to ballot. They have solved problems for me on numerous occasions with paychecks. And they have branches almost everywhere.This is my experience with 5th 3rd.
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March 2021 by Arianna medeiros
If you are looking for a first time bank, or a bank to bank with in general I suggest you litterally go to any bank BUT this one. I've never in my life had issues with a bank the way I am this one. Its always my luck I swear! This is your sign to turn away & go somewhere else. By far the worst bank I have everrrr had.
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February 2021 by Lori Laskaris
We have been dealing with Fifth Third for over 10 years, have been dealing with the branch in Bayonet Point for over 5 years since we moved to Pasco County. Everyone has always been so nice, never had any problems with them. They never refuse to send a fax for us or help us get anything notarized. Everyone is very helpful and works very quickly to get done what you need done, highly recommend them.
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November 2020 by Jenna Caruso
The company I work for banks here and the people who work at this bank are always super nice. The associates always get me in and out pretty quick.
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November 2020 by andreas andreou
I’ve been banking with 5/3 close to 5years they have the best crew very friendly and professional they go above and beyond.
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November 2020 by kathy phillips
I have banked with this bank for over 5 years and have had my home branch in 2 different counties. Now I deal with the one in Hudson on 19 and I think they are great! They know me by name have always been helpful and I do not feel like a number. I have had to wait sometimes...but who doesnt the world is not catering to just me and when there is a line you simply wait your turn>..I love you guys and thanks for being a great bank in my eyes!
