Capital City Bank is a well-established financial institution with a strong presence in Florida, Georgia, and Alabama, boasting 63 banking offices and 103 ATMs/ITMs. Customers consistently praise the bank's staff for their helpfulness and professionalism. Mrs. Debbie at the Bell Branch is noted for her calming presence and support, while Miss Heather stands out for her passion and caring nature, making clients feel welcomed and valued. Many reviews highlight the courteous, knowledgeable, and respectful service provided by the entire staff, contributing to a positive banking experience. Overall, Capital City Bank is recognized for creating a friendly environment where customers feel like part of a family.
Friendly, efficient and courteous. A convenient hometown full service bank.
January 2024
Everyone was very pleasantBanker I talked to handled all of my needs in a timely manner
October 2023
Mrs. Debbie ( Bell Branch) was very helpful and sweet. She was a calming voice knowing what I was dealing with at my previous Financial Institution!! Thank you!!