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December 2023 by Todd C.
Beware of this dealership. They do not honor the prices advertised on the internet. They do this by trying to force you to buy add-ons which in the case of my experience would add an additional $5,000 to cost of car. I walked out of there and went to Palm Beach Toyota and bought the same model for $500 more, no add-ons, no b/s. Do not trust their finance team one iota!!!!!
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October 2023 by David W.
My problem was very similar to what all have said. They wanted to charge me more for not having a trade in and not going with their financing. I complained to the manager, who had another fee that i was not told of, and the price went down marginally. They are not reputable! Even when I wanted to pay cash they found extra fees!You cannot get away from this place soon enough. Read the reviews. I am 100% certain they are all true. RUN. RUN. RUN.
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May 2023 by Roberto
Be careful, scammers do not sell good cars, those in charge of selling them easily deceive you, do not buy, do not waste your money here ⚠️⚠️⚠️
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December 2022 by none of ur Jr
Please note......This is for the used cars only not new cars.Dealer prices online are fraud and misleading. The price u see that states platners price is 2k to 3k more when u get there. They hide this fee in the bottom of this disclosure. This fee is what u the customer has to pay on top of the price u see.WHAT HAPPEN TO ME;We looked at a kia for 4k as this is what you see when u log on there site. After speaking with manager as we are driving 300 miles round trip we were told price would be 7500. There is added package fee that is not discussed.Update: it looks like they got in trouble for this. What sad is they are still doing it.
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November 2022 by Nicolas S.
Terrible experience with this dealership. Called the day before to confirm the vehicle I wanted was available and the price. I then drove 2 1/2 hours to see that vehicle the following day. After a test drive we sat down to discuss the price and they gave me the number which was no where close to what the vehicle was listed for. And when I say no where close like 15k more than listing price. I figured that maybe with tax/tag/title the price would be more than listing but boy was I wrong. This is such a scam luring in customers with great prices and then up selling when the customer is in person. What a waste of a day. Needless to say I did not purchase a vehicle from them. I even offer 3k over the price advertised and they would not even counter. Do not bother with this dealership.
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December 2021 by Ellen Golding
Went in to buy xt4 cadillac, greeted by aaron. He was a great help buying this car. He was spot on with info and got us a great price.
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December 2021 by Ariyanna Melendez
Santiago really cares about his customers needs.
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December 2021 by Sean
Persistance is 2nd to none.
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November 2021 by Bb C.
Customer service was horrible. The sales rep walked past me 4 or 5 times without ever acknowledging me. Prices for cars are false advertisement, they add their own outrageous fees. I drove over an hour away just to have my time wasted. I'm glad I didn't let them scam me.
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July 2021 by Mark K.
DANGER! DANGER!! Read what people are saying here! This 3 thousand dollar price bump is real and they hide it. I had to demand to see the sales sheet before I would agree to sign. I was paying $15,000.00 for a truck that was on Autotrader for $9484.00. They have a bunch of fees to hide stuff. Dealer Disclosure: Sales Tax, Title, License Fee, Registration Fee, Finance Charges, Dealer Fee, Protection Package and Recondition Fees are additional to the advertised price.Mine was the Protection Fee that turned out to be $2950.00 WTF! Plus the other fees they picked from their list came to another 2 thousand bucks for a 2012 chevy work truck that was 10K in autotrader. RUN RUN! This place is the worst I've seen in my life because they don't care, I asked directly if your doing this to me, and he said Yup. They know they are sticking it to you and just bold face don't care. I think they survive on people that don't notice. How does Autotrader operate when good home guys trying to sell their cars is beat by a lying dealer using hidden fees to take the sale from the little guy that can't cheat that way. Hidden dealer fees are the worst.
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June 2021 by Bobby M.
I wish I could mark ZERO stars. Do not buy your vehicle from here!! They may seem like they offer the best price, but what they don't tell you is they also tack on a $3000 "Vehicle Protection Plan" to your agreed upon sales price then try to pass it off as taxes and fees. Look very closely at your itemized list of charges before signing and don't get screwed like we did. We realized this too late and when we called to complain, our sales associate, Dalton admitted he failed to disclose this and then transferred us to the GM Don who very rudely said "too bad you should have read over your documents more carefully." Sneaky Sneaky.
