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September 2023 by Mark Hogan
I took my truck in for a new alternator, they got it done and gave me two prices, a cash price with no receipt and a “normal” price, the difference was $160 with the cash price being $800 and the other being $960. Their breakdown was that the alternator was $700 which put them making about $100 an hour in labor, alright that makes sense. Learning that there were two prices, I went to the atm to get cash because for some reason, it’s cheaper by a lot. I was unable to get the cash that day and informed them that it would be Wednesday before I could get the cash (I was planning to pay with credit card but for $160, worth it to do cash). Paid them Wednesday and all good, except I had purchased a battery also and didn’t need it so I went to another Napa to return it, at that time I asked what the price of the alternator I had put in cost, it was $440!!!!!! This was the exact same alternator, same part number, all checked out. Given that it took them an hour to install the unit, that puts their labor cost at almost $400 an hour. I’m assuming it’s why they wanted me to do cash with no receipt. They may be fine people but this event didn’t show that.I’ll add that when I found out that it would be a few days before I could get cash, the owner changed the price to $1100. He swore that his son had told me originally $1100 but ended up accepting $800.I understand fully that paying a bill late should have a late fee on it but given that they are choosing a single form of payment, not making that clear up front, then adding $300 to it for the delay, it just all felt shady.Didn’t feel right at all.Service: General repairs & maintenance
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April 2023 by Jacob Alston
Honesty shop good people that are knowledgeable. They always take good care of the customers. They are my go to for any and all my auto repairs.
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February 2023 by Karen Haynes
This business is very busy, but the do quality work. They care about their customers.
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December 2022 by Kimberly Kaelin
The owner walked me through what I needed to get the A/C in our car to function properly. I give them five stars and will be having my auto repairs done with this company for years to come.
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December 2022 by Warfield Brian
This is everything a garage should be; the place is clean, the people are friendly, the work is done on time and at a fair price.
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October 2022 by eric ablat
I had transmission problems and went to them for help and it was the worst decision ever. First the head mechanic Chris told me that it was most likely a solenoid malfunction or torque converter. After buying both parts and being told that the repair was done, my car wasn’t fixed after driving away. I returned it back and they waited an extra 2 months to tell me that they couldn’t repair my car unless I get a new transmission, so what was the purpose of the initial diagnostic test? They later said that I had to pay $1700 just to get my car back not repaired which I felt was unfair to me. Please use these guys as the final option to get your vehicles fixed. Customer service is horribleService: Auto maintenance
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August 2022 by Dee Woods
Had very good experience with them from start to finish. Hard to find a business you can trust. Amazing customer service and they got done with my job in a good amount of time. Thank you guys. Definitely recommend.Service: General repairs & maintenance
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May 2022 by joanne jordan
Absolutely the best service! My dad spends the winter at Tory Island Campground. Not only did they fix his car the same day they took him back to his camper and picked him up when his car was ready. Can’t say enough how impressed I am with the high level of service that went way beyond our expectations. You don’t find this high level of customer service anymore!!! My thanks to such a fantastic team!Service: General repairs & maintenance
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June 2021 by M Jean
Great staff
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May 2021 by Laurie Wiese
Replaced a fan belt. I was in and out quickly, reasonably priced.
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October 2020 by Christopher Michael
Terribly rude and inconsiderate. I would not do business with them.
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June 2020 by Bob DeCardenas
Truck broke down period! I’m in the middle of I didn’t know where. Googled someone close to my location and they came up. The fuel pump bit the dust, they diagnosed this after due deligence. They ordered the pump before any parts store closed. Ah yes this is Friday 4:00 pm, 1hr before miller time, margarita vil, happy hour! Every one was great especially Larry Barnes. They saved my trip. BTW the truck was running rough but running nonetheless, Mr Barnes was kind enough to reduce the bill accordingly. Wow a business with a soul, nice to experience in these not so pleasant times. Thank you all especially Google.
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February 2020 by S H
As always 5 star that is
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December 2019 by Erik Webster
Had a engine problem. Mechanic diagnosed the problem and gave me a fair estimate. Repair was done within a few hours and he stayed a bit late after closing to finish my job. Great service, thank you :)
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October 2019 by Kimberly B
Robbie Tire recommended this place, and I was not disappointed. I dropped my car off & told them what I think the problem was. Larry was very nice & he called to let me know how much it would be & called again when they were finished. It didn't cost an arm & a leg....just an arm
