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August 2024 by Christine T
We took our Chrysler 200 to Crash Champions for some body work repairs. Aaron and E were super helpful. They kept us informed throughout the entire process. The overall process was very smooth and fast. Highly recommend this shop for repairs ?
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August 2024 by Stephanie Carrier
Exceptional experience and work. The follow up and communication exceeded expectations (night and day difference to a competitor I experienced a few years ago).
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August 2024 by Janet Stinefelt
"E" made the process easy for me! The office is super clean. They are reliable and keep you informed through the process. They are professional, kind, courteous and very funny! I highly recommend them!!!!
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August 2024 by John Bennett
Got rear ended in my new BMW that I have yet to make my first payment. Call Crash Champions and spoke to JR. Made an appointment and I was super impressed with the staff and the shop. They were very helpful and professional. Got my car back very quickly and it looks great. Highly recommend this business. Thank you
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August 2024 by Joseph DeVuono
They provided an estimate, and explained the work that was required and the associated cost. And the date to do the work, which i accepted. The work was completed on schedule and at the cost agreed to. The car was washed and looked like new when i picked it up. Highly recommended.
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August 2024 by Andrea Griffin
First of all can I just say that the customer service was phenomenal. E was informative from the very first phone call up until the time I picked my vehicle up. If you need your car repaired this would be the place to do so. I dropped my car off and literally the next morning, not even 24hrs later I received a call from Aaron stating that my vehicle was ready. These guys are the real deal. They are precise, informative and most importantly professional. I can’t stress to you how much that means to me because I could have taken my vehicle anywhere but I chose here based off reviews and guess what? The reviews don’t lie. Prayerfully, I won’t have to come back but if I have to, I will most definitely be back to work with them. Thank you Crash Champions.
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July 2024 by Kari Rady
So far so good, they have been in contact with me throughout this whole horrible ordeal. I was in a car accident so I called the BMW place in Ocala they said they prefer this place for all BMW body shop work. So far, I’m glad I did because they have been so nice and have been communicating with me everytime there is an update on my car. We shall see what happens once they receive the parts and work on my car, but so far they are a 5 out of 5 stars.
Update: I got my car back! They are still 5 out of 5 stars. Excellent work, lifetime warranty and the staff is amazing! Kept in contact with me throughout the whole process. If I ever need any work done I’ll come back to crash champions.
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June 2024 by Debbie Bianchi
Mitchell Collison Repair is amazing. Customer service was grest. Needed a part on my back window fixed. They ordered my part, got it in a couple days. Called me and said just stop in when convenient. I did, no wait and they had my part changed and finished in what seemed like mins. I will definitely be using Mitchell's again. I would recommend Mitchell's everytime.
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June 2024 by Patti Barnes
This repair shop was wonderful. I stopped in for an estimate and they got to me quickly. They reviewed the estimate and scheduled my appointment. The shop was spotless. Everyone was very nice and professional.
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May 2024 by Melissa Hendrix
Very nice facility with great employees that know their stuff . They helped me with every step of the process, including getting additional funds from the insurance company to complete the repairs . My work in the car could not have been cleaner had it been new!!!!
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May 2024 by Gary Robles
Mitchell collision repair has been a pleasant surprise. They repaired my car over a year ago and when I had a minor fender bender I immediately chose them over other repair shops that my insurance company had recommended. My car looks great!
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May 2024 by Cindy Watson
Excellent customer service from beginning to end of repair service. JR regularly kept me updated through the process. Pickup of vehicle was easy. The repair looks great. I would say this was a seamless process for me, the customer. . Thank you to the whole team!
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May 2024 by Jarey Schlabach
JR is awesome, they took care of me in a timely manner! Professional work and kept in communication with me at all times?
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May 2024 by cody osteen
I have nothing but fantastic things to say about this company. Excellent, punctual, honest and extremely good people. My wife’s Jeep was rear ended in January and they helped me with understanding the process of what to do.
They got her Jeep in and out in a few weeks, Which is fast considering other shops were months out. You can’t even tell there was damage. Not only did they fix it right. They detailed the vehicle afterwards so my wife got her Jeep back like it just came off the dealership lot.
E the man who coordinates all the communication from customers to the advisors. He was awesome! Aaron the man who handled the case was helpful and stayed in communication with us the whole time.
Everyone there was awesome! Thanks guys for making this process simple and easy for me.
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April 2024 by Daniel R
Mitchell Collision Repair did a great job repairing my truck. They had very good communication throughout the process and finished my vehicle sooner than we they estimated it would be completed. I would strongly recommend them to anyone needing collision repairs.
