Self Storage in Belleview, FL

“I go here frequently and everyone is friendly and they do a good job. Sometimes they can be very busy but they go as fast as they can. They rent U-Haul here so if someone is getting a truck ahead of you, you need to be patient. I've never had any issues here and will continue to use them.”

“I just want to share with everyone… I am changing my review from what was once a one star negative review with the situation that I dealt with with Public Storage. This was before I knew that they transitioned and are still transitioning and neighborhood storage is still part of this. Public storage is still working with neighborhood storage and they don’t fully understand how it operates and the. Person that overseas got her name is Molly and she is absolutely wonderful to work with. I received an incorrect charge, and she called me today after reviewing everything and I couldn’t be happier.I would like to update this review because I learned today that this particular public storage is still ran by neighborhood storage. I spoke with Molly who oversees everything and she said that there was a severe miscommunication and she resolve the issues so quickly and said that they are still having trouble understanding how the business was ran and she is going to be working on that and she refunded my month. She told me that I was absolutely right and she read through all of the notes and she couldn’t believe that’s what I went through. She resolve the situation and I’m very pleased with the service and I’m glad to hear that she’s going to be working with her team to improve the transition with Public Storage. I definitely get five stars for her handling the situation and for helping me and reading through all of the notes and getting the information and apologizing for everything that I went through it was not her fault. It’s not the fault of neighborhood storage the public storage has just not truly understood how they operate their business, but she said she is going to take every measures she can to improve the transition, and I have full faith in that she was very pleasant and I am so thankful that she was able to remedy the situation and understood everything that I went through to try to avoid that service charge.What I will say are the plus side is that the maintenance man of the unit does an excellent job that the contactless entry makes it a lot easier to get in. They make it a very simple process with the app. And I have full faith that Molly is going to fix the communication errors and the errors that public storage is having understanding how the business has been running.The units are all in great shape. The security is amazing. I didn’t have any issues, trusting my belongings, the Earth, and believing that they were safe and believing that there wouldn’t be any roach issues or rodent issues. They make sure all of that is never an issue for you. The units are very clean, inappropriate and size so I would like to change that to a five star rating. After today’s conversation hats off to Molly for following up with all customers and resolving any issues and listening and actually researching any issues before calling to understand the problem and help with a fair resolution. That’s all I could’ve ever asked for.”

“Facility isn’t bad. It is a bit hard to get a large U-haul in and out. They do have a good variety of units and trucks and trailers available for rent. The pricing is reasonable. You can’t get inside the gates past 10 p.m., but as long as you are inside before that you can unload after 10.”

“Thank you John, we had driven 3 hours to the space at Public Storage we had paid for, to find out the code for the automatic gate did not work for the fenced in area where the Trailers were stored. But the code did work for an other gate on the premises meant for storage units, we drove in there and parked our enclosed trailer in grass. We left a message and received a follow up call from John explaining it was a new facility for them and he made all the necessary calls and emails to make sure we will not get towed away. Thank John for good customer service, problems happen in Life, thank you for not leaving us out in the cold!”

“The people that run this from sales to property management are awesome! So helpful and responsive if there is ever an issue. Especially Robert who takes care of the Belleview location!”