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September 2023 by John Ferdowsi
Went for an appointment, had a sign that says Closed. Cancelled my appointment and didn't call, msg or email me that they will be closed.
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March 2023 by GriswoldLights
Tried calling several times to reach someone at the location and can't get past the automated system to get through to anyone at the local branch. Had an appointment for blood to be drawn today and was trying to make sure I didn't have to pay anything in house along with a couple other questions to be answered regarding the tests since the appointment does not give you an option for TSH levels when setting up the appointment. So I tried to reach out to the local branch for clarification. The automated system hung up on me the first time when I tried to connect to a representative. Then when I called back, it transferred me to the billing department. The billing department couldn't answer any of my questions and the lady was unhelpful. She told me well this is the billing department so I'm not sure what you want me to do I don't have access to information... That was the only way to get through to a representative Everything else was forcing you to visit their website instead. Tried calling back two more times only to have the automated system play 5 minutes worth of automated message and refuse to connect me to a human. There is no option to speak with somebody at the local branch. They are too busy broadcasting all this COVID-19 policy information on the recording. Needless to say I canceled my appointment. I don't have time to play games with companies who can't communicate with their customers or patients!!!
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December 2022 by Eleanor Sharma
Javier did both of young children's blood draw and he was calm and professional, my family always goes here. Good place!
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November 2022 by AG87
Fast and walking are recommended for COVID-19 PREVENTION and are NOT manditory, We walked in and was seen within 10mims minutes. I find they have pride in their time and work for their patients.
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July 2022 by Reed D
Far better than the Crystal River location. Beth drew my blood and she is fantastic. TV in the waiting room is way too loud.
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April 2022 by Mom Mame
JUST A HEADS UP BEFORE U GO:Had blood drawn on Mon March 28 . I got a nasty bruise that is growing . About the size of a silver dollar. First time it hurt , it never hurts . There’s a bump in it too. Wish i could upload a pic of it. This lady needs to be retrained she obviously doesn’t know what she’s doing. Wish I would have remembered her name . She was African American so don’t let her draw blood from u. I’ve been going there a long time now and NEVER EVER had anyone give me a bruise.
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January 2022 by Ronnie G.
Totally ridiculous business model. You have to jump through 30 hoops just to get a Crummy little test. All the employees are very rude and unprofessional.
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October 2021 by Sharon Grupe
Best quest ever.. Made an appointment and got there and the standing order i thought was there wasn't. That can turn stressful quick but...No problem, just call the dr and have them fax this number... wow still went really well and quick. Nice people and helpful!!
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October 2021 by carroll stewart
Checked in with barcode in and out in no time.
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September 2021 by Jean Summers
I have had blood work here several times. They are always on time and efficient.And I will use them again when needed.
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September 2021 by Stephen Clarke
In n out like a dose of salts, greased lightning has nothing on these professionals. Made all the arrangements on their app so when I arrived I just sat for a minute and I was a few phials of blood lighter and out the door before I knew it.
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August 2021 by Bruce G.
Both of my experiences here was very good. The lady taking the blood did it with skill, a tiny prink and no mark afterwards at all. I liked the texting to let you know they are ready for you. I recommend the place.
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July 2021 by Heather Juiliano
Need to fix patient bathroom.Unable to get screening thurs n fri and now have to go back again mon to see if it is?working.Very unprofessional n unsanitary.
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June 2021 by Zeb Starnes
I showed up this morning for a a test and there was a hiccup. Beth was very apologetic and said she would ask her supervisor Christy what they could do. Christy came out then She and Beth took care of everything and definitely went above and beyond for me. It is so nice to meet people that care and aren’t afraid to help. Thank you Beth and Christy!
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April 2021 by Susan Hansen
The people are Very Rude!! I Will Not Go There Ever Again!! Me and my family will go somewhere else !!!