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January 2024 by David Foster
These people are wonderful. I had a semi driver wreck with a piece of my equipment attached. They were super helpful in the process of getting my equipment back and also in getting it prepared to transport back to Jacksonville. Thank you guys so much for your help.
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December 2023 by Kristin Monday
John was wonderful. He was polite and very informative about my circumstances and I really appreciate them.
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December 2023 by Wesley Smith
Exceptional company! I can't thank them enough. We had a service tech have a blowout headed to a job. Mallory Towing came to the rescue, help get our techs spare tire on and on his way. Great, friendly and knowledgeable staff
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August 2023 by Shannon Turnage
I was able to coordinate a tow request by phone. Quote given, and sent via email, payment by phone was completed. My receipt with photos were made available by email. I thought the first pickup being so easy was a fluke, but they repeated it.
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August 2023 by D None
I am not going to write a book on why I had to use Mallory Towing. It was a small mishap with my car and my insurance company sent them to the rest area where I was located. I thought it would take much longer than it did for someone to get there. Someone called me first and asked what happened and Matt was there within minutes. I can't thank him enough for his fast and courteous service. EXCELLENT customer service.
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August 2023 by Brandon Fulton
If you need a reliable company to get you out, these are the people. Truck was stuck in a lake bed, they had me out within an hour of arrival. Affordable and offer repair services.
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June 2023 by George Jones
If the way your driver that drove on 231 today is any indication of your customer service and your business I will never use you. I hope you find better people.
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December 2022 by N A
Worst towing experience ever!!! Young boy was very slow and inexperienced. Do not recommend!!!!!Service: Car towing
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October 2022 by Becky L.
My daughter was driving alone, with her dog, from Louisiana to Florida when her car started smoking and she had to pull over on the I-10. She called us understandably shaken not really knowing where she was, we located her on GPS and I immediately started calling for help in the area. It was a complete shot in the dark, as we are very unfamiliar with the area! The person that took my call was amazing!! She was so kind and patient with a scattered mom! She calmly helped me pinpoint where my daughter was exactly through landmarks she could see on the road. Within an hour Jonathan showed up and had her hooked up and drove them to a repair shop! He was so kind and took great care of her making sure she and her dog were okay before he left. He even told her he would help her find a pet friendly hotel if it couldn't be fixed that day, as it was 5:30pm on a Thursday evening. Thank you so much Mallory towing we are extremely grateful!
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September 2022 by bull dog
Large facility with good mechanics. Also have a wrecker service.
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July 2022 by John Hires
Good job at this business and good service and good price I recommend them John hires
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July 2022 by Jason Bogart
Pleasant experience all the way through. Definitely recommend.
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July 2022 by Dagneris Leyva
Not happy with the way it was handle, they told me they will pull one of my truck out of sand it was stocked in for $750, when they finished the job it went up to $880 due to fuel surcharge $80 and $50 more due to time used to do the job. it took less than 30 minutes to do the job. when I asked why it was not explained upfront the tow truck driver got an attitude and got mad telling me if I wanted to run his business for him. I understand some time a quote might change due to different circumstances but take advantage of the situation is a different thing. I just hope this might help some one in the future if you have to use their services.Service: Car towing
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May 2022 by Keith Pridgeon
Timely friendly and professional. A real lifesaver when your broke down literally in the middle of nowhere.
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February 2022 by Loretta Garrett Goodwin
Never complain about John and His wife. This Buis ess is awesome and they are always willing to assist anyway that they can. I appreciate both their businesses
