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September 2025 by Michael Jordan
Best storage around, no fees, nice people, no games, never had an issue ever in almost 3years. I’d recommend them to anyone looking, but call regularly cause space goes quick!
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August 2025 by Walter Moran
Great location! The facility is clean and ingress and egress to the storage unit is secured and easily accessible from your car to unit. The on-site manager, Melinda, is professional, courteous and very helpful. Thank you Melinda!
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August 2025 by Nanci Bur
Addison storage in Boca Raton is the best. Manager Melinda came to my rescue at 9PM on my move in date! When I signed the contract, I had been told they closed their doors at 9PM...but I forgot. So there I was..... with my moving crew..... boxes strewn all over the place and suddenly we couldn't get back into the building! The door code no longer worked! The lights went off! We were locked out! All we needed was an extra 1/2 hour.
I was able to contact Melinda and she kindly jumped in her car and quickly came to my rescue. What a blessing. It saved me over $300! My movers were tired, they wanted to go home and return the next day... I was in a pickle. Thank you Melinda for making my life easier. Your kind response was greatly appreciated. I am so glad I chose Addison Storage, they excel in customer service..... and that is a rare find these days.
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August 2025 by V. Rossi
As a long time customer (a decade or so) I have to say it’s the best storage experience I’ve had - ever. They are clean and by that I mean, really clean, environmentally friendly and most importantly the owners and staff are amazing - some of the most personable, kind and caring individuals I’ve had the pleasure of dealing with. Over my many years as a customer, I’ve had to change units, add units give up extra units, and they have been super accommodating, flexible and bent over backwards to always make it a great experience. They treat you like family, like your business is truly valued. Over the years, they’ve usually been at capacity or near full and I can see why. I have recommended them to a number of people and they are just as thrilled, as I am to have found this facility. I have both family and friends now renting here and you could not pay us to move our things elsewhere. Prior to finding Addison Storage, I had used many, many other storage facilities over the years and also had a pod - so I have a very healthy comparison field. This (never leaving) customer is happy to provide a five star review!!
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August 2025 by busty pse21
Warning to Anyone Considering or Currently Using Addison Storage
I was a tenant with Addison Storage for many years, and I feel it’s important to share what really goes on behind the scenes. Please read carefully — these are red flags you should look for if you’re renting here or already have a unit.
1. Planned Auctions Before They Tell You
I discovered records showing Addison Storage scheduled and paid for public auction ads (in the Sun Sentinel and Florida Public Notices) weeks in advance, even while still accepting my payments. For example, an ad order was placed on April 4, 2025, to run starting April 8, long before they informed me my units were “up for auction.”
2. Ledger Imports & Deletions
Their ledgers show repeated “imports” and “updates,” which are not explained to tenants. These changes conveniently reset legal compliance deadlines — making it easier for them to auction your belongings even if you’re paying. If you see “ledger imports” on your account, ask what they mean and get it in writing.
3. Partial Payments Don’t Stop Auctions
Even if you’re paying down your balance, their ledger clearly states: “Partial payments will not stop delinquency — must have zero balance.” They will keep you technically “delinquent” no matter what, which positions your unit for auction.
4. Payments Misapplied to Keep You Delinquent
Small payments I made were applied in a way that kept the system showing I still owed for prior months — even though those months were already paid in full. This made it appear I was always behind, no matter how much I paid.
5. Cancellations & Reposts
Addison has a history of cancelling auctions and re-posting notices, which resets their timeline and keeps units legally “auction eligible.” This tactic makes it appear they are being fair, when in reality they are buying themselves more time to auction your items.
6. Refusal to Provide Insurance Info
By Florida law, tenants are entitled to insurance information. Addison Storage has refused to disclose their insurance provider when asked, which is a major red flag for transparency and compliance.
For Anyone Considering or a Current Customer
Please take the time to review all your past invoices and payments. It doesn’t hurt to be reassured that your account is being handled correctly. If you notice anything unusual, ask for documentation immediately.
What This Means for You
If you rent here, monitor your ledger closely. Watch for sudden “imports,” check public notice websites for your name, and demand all communication in writing. Don’t rely on verbal assurances from management.
I lost my belongings even though I made multiple payments, because Addison Storage was already planning the sale behind the scenes. Don’t let the same happen to you.
👉 If you are a current or former customer, please check your own records and speak up if you notice the same tactics. Together, we can hold Addison Storage accountable.
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May 2025 by Bruce Katz
We just rented a unit at Addison Storage. Melinda was truly wonderful and a pleasure to deal with. She is super responsive and very helpful. It was a great experience. Thank You!
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September 2024 by SpookySeasonEnjoyer
Staff is incredible! Nice, Kind, Respectful And helpful! The building itself is maintenanced very well, Clean, Restrooms are stocked, Overall a very great storage facility!
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July 2024 by Carlos Acevedo
Ms. Melinda Burd has been of great help to my wife and I for the past 2 ½ years - Her professionalism, friendliness, and commitment to help us for the past two and a half years have been very much appreciated.
Her approachable demeanor and willingness to help have earned her the trust and appreciation of many long-term clients.
It give us a great pleasure to recommend Addison Storage Facilities not only for their safe and clean environment but also for the outstanding service provided by dedicated employees like Ms. Melinda Burd.
Her commitment to customer satisfaction and the overall upkeep of the facilities significantly contribute to the positive reputation of Addison Storage.
Melinda Many Thanks for all your help
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January 2024 by Matthew Stull
Nice place. Staff is friendly, courteous, and accommodating.
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January 2024 by Remi Abellira
Great location! Clean professional operation and facility !
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April 2023 by stan baczewski
CONGRATULATIONS!!!❤❤WELL MAINTAINED STORAGE, AFFORDABLE PRICES.EXCELLENT LOCATION!!!
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October 2020 by Micheal
Great place clean owner and workers are very nice
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August 2020 by Beth Bloch (Wintergreen)
Addison Storage, Boca Raton is the very best storage facility I have ever rented space with. If anyone is in need of a clean, well maintained, modern, prime location and staff rent storage units at Addison Storage in Boca Raton FL.
Addison Storage Boca Raton FL is Totally awesome!!!
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March 2020 by Extra Packaging
Perfect storage space and very secure
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January 2020 by Jami Beere
I have been using Addison Storage for about six years now and it is the best storage place by far, not only just in Boca Raton, but anywhere else in the country I’ve ever used! The units are so clean you could eat off the floors and it is so well run, air-conditioned, well-maintained, best place ever! I give it five stars but if I could give it more, I would give it 100 stars!
