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March 2024 by Megan Witenstein
My husband tried to surprise me with these beautiful Disney shoes. Came home from a12 hour work day to find this surprise…. They gave him one size 6 and one size 8. We leave first thing thing in the morning so now I can’t even wearThem on our trip tomorrow.
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December 2023 by Miriam Dandashi
Ordered these shoesOnline and twice I had an issue why would u put used shoes in a box and sell them?? This is disgusting this is the 2nd time I’m having an issue with these shoes customer service sucks as well. Will never shop at Aldo again very unprofessional. Do better.
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December 2023 by Katusha G
I have visited the shop looking for the shoes however they had only last pair which I did not want to take because right shoe was too loose. They offered me to order online which I agreed. I received the box with one shoe instead of 2. It’s a joke. First time in my life. Keep calling Aldo representative and sending chat requests with no success. Need to get this sorted out
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August 2023 by Wangalash Louimaire
I ordered a pair of tennis shoes, they told me it would come on Monday the 14th, but it never came
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February 2023 by A E.
It's unbelievable how on Valentine's Day customers are poorly attended by the MANAGER of the store, I went to buy a bag for my wife and literally without even looking the customers in the eyes the store manager barely spoke to me! they didn't even print a receipt for me and to finish it off without even looking at me, the manager simply said she didn't have a bag..... full. 2023 a customer hears this from a store like ALDO. totally dissatisfied!
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January 2023 by Caroline Blair
James was horrible. I worked at this location And my other co worker who ended up quitting actually told me James would talk badly about me and others behind our backs. Nothing worse than working somewhere where you feel the fake energy with other co workers. Hated working here so much. Doesn’t even deserve one star.
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June 2022 by Miguel V.
We spend ***** dollars at Aldo sore at ****************. My wife wore the shoes from the store to the car and they started to bother the bottom of her feet, we went back to return the shoes that still had the sticker at the bottom and they would not take them because she wore them on the sidewalk. I know they have a policy about this but it would be a good idea to let people know about it not everyone reads the fine prints on a receipt.
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June 2022 by Miriam Fuentes
The worst customer service ever, trying to make a return was a nightmare Sharon who is supposed to be the manager and help had an attitude while processing my request.
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April 2022 by Caroline Akdeniz
James was horrible. I worked at this location And my other co worker who ended up quitting actually told me James would talk badly about me and others behind our backs. Nothing worse than working somewhere where you feel the fake energy with other co workers. Hated working here so much. Doesn’t even deserve one star.
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April 2022 by Companio93
I have read several comments and I thought it was me who was wrong I visited this store for some shoes that I wanted and the one who works serving the customer there treated me super rude I don't understand how such a clown person works in that place so all you do is scaring people
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December 2021 by Kerven C.
I went to the mall early because there are these shoes that I wanted to get so bad when I get there at 9 AM the Aldo shoes wasn't open yet and on the map on the Apple map it says it's going to open at 10 AM so I waited until it's 10. about 10:06 the manager showed up and opens the door while she's opening the door I told her I almost quit on you she said oh no we open at 11 and she walked away. I tried to continue talking to her she just walked away and ignored me like I wasn't even there it was unbelievable experience at Boca.
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April 2021 by Angie Alegria
The manager michele was so rude not helpful whatsoever the worst I’ve ever been treated in a store that I am purchasing from. I will never be going to this location again. Ridiculous...
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July 2020 by Ticiano Lopez
As of today July 27 2020 there are several positive cases of Covi 19 verified including the Macys department store, as the mall is still open and spreading this serious disease that is killing so many people, the authorities of Boca Raton must immediately intervene and close this focus of the pandemic that is ending Boca Raton and Florida
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May 2020 by McNeil Dilthy
Good store
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January 2020 by Rachel Fisher
Terrible customer service. I received boots as a gift that did not fit. I came to the Boca Raton location to return and receive a gift card/credit. Was told by the manger who looked no older than 19 to take my stuff back home and he won’t exchange my items till I find new shoes. Absolutely ridiculous. I’ve bought many shoes from here an have never had an issue returning. This child clearly has no experience in retail/
