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February 2024 by Richie Van Aken
First, I went in to try on 2 pairs of Cargo Pants and pressed the button for a fitting room. I was then rudely approached by a snobby blonde high school employee who said “Do you want a room?” And just opened the door and walked away. Not only that but the fitting rooms were absolutely filthy with dust all over the floor.Secondly, as I was checking out I began to wait in line and another snobby brunette was tapping her nails at me and in a very passive aggressive tone said “The line starts here thanks.” She was extremely rude and had 0 people skills.My message to cooperate and to managers at this location is that your staff is full of extremely snobby rude teenagers with 0 customer service skills. I am very disappointed in American Eagle because I have purchased there clothes for YEARS and always had a pleasant experience. The manager should take further action to hire a staff that is capable of holding a conversation with a customer as well as smiling and making the experience pleasant them.
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February 2024 by Rose Bud
This location in the Boca Town Center Mall may be the worst location I have shopped in. The staff is super lazy and Lauren the manager is extremely passive aggressive and rude. This is why I now shop on line mostly. Amazon is never rude to me when shopping. I’m sure many would agree. Good luck Lauren. Hope no one speaks to your mother the way you spoke to mine. This is how dirty the dressing rooms are.
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September 2023 by D
I haven’t shopped here in years.. all of the young girls who worked tonight even being short staffed were absolutely amazing and nothing but kind! Sophia helped me order jeans online and made everything so smooth, these young ladies were nothing but professional and just made my first experience back so impressionable!!
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September 2023 by Beach Babe Spray Tan
Manager named Lauren is unprofessional and rude to customers and employees. I would fire her immediately!
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July 2023 by iLove2Travel
Came to swap out 2 bras (I bought the incorrect style a few weeks beforehand), the worker who helped me was so friendly, we had a nice chat. I was worried about the exchange because I used my 15% off birthday coupon and the coupon was now expired, the worker helping during checkout ensured I still got my 15% off!
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May 2023 by Saint Joseph
Great staff & environment,Brooklyn was amazing she helped me and my family the entire time we shopped and was so professional,she deserves a Raise!!!
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December 2022 by Mind Duk
Easy access for this store. Lots of young style clothing options.
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October 2022 by Claudia Alcala
Went into the AE today and was greeted/assisted by Angelica. She was truly wonderful!! Helped me find something that would suit my body type and was knowledgable on current offers. We got 15% for signing up for rewards card which was a bonus. Thank you!
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October 2022 by Joel Grishman
Great store, they have a large variety of nice clothes. The service was excellent, I was helped by a store associate named Melody she was very enthusiastic, friendly and proffesional. I highly reccomend the place
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June 2022 by 라나스트레치 Stretch By Lana
There is lats of good deal and new stuff. The winter clothes are up to 50% off .
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June 2022 by D Reyes
Easy access for this store. Lots of young style clothing options.
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December 2021 by Sara Elabiary
Carlos the manager and all the staff here are amazing. Coming here made my day. Highly recommend coming to this location .
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September 2021 by Anniebell Morris
The associate Angelica was amazing at the Boca Raton location! It was like shopping with my best friend, she was kind, personable, and made she I was comfortable and all my needs were met.
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September 2021 by Jennifer Millard-Bruzos
Great sales!!!!!!!!!!!!!!
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August 2021 by LaKesha Miranda
Had such a great experience with Angelica today ! From helping us find out correct sizes to helping us pick out some cute items . She was so patient , so kind, & very informative . My friend and I were in there for over an hour and Angelica took the time out to assist us . Never complained or anything . My first time in Arie and such an incredible one to say the least . Thanks again Angelica !!!
