-
October 2024 by oren amzaleg
In short, when ordering a new phone the salesman added multiple add ons to my line that were never discussed. Nightmare to get removed. Feel scammed. There is nothing this store can do for you that you can’t do online or over the phone. Added insurance and upgrade anytime to my line increasing my monthly bill almost 30%, options I didn’t have before and should not have been included.
-
May 2024 by Jared Thomas
Rob is solid, very helpful in making sure i got my phone setup the RIGHT WAY. Unlike the employees at apple
-
February 2024 by Sophie Elliard
Everyone was very helpful and knowledgeable of all products. I won't go any other store for my needs. They treated me like family Polo Shoppes is the best
-
January 2024 by marlene freeman
JC is Always helpful, always interested in helping me.
-
December 2023 by joshua fletcher
Change providers to At&t, was told by store employee they had a promotion for free apple watch. Associate asked me what color and brought me apple watch. A month later, I got charged a monthly charge for apple watch, went to the store and they told me charge would go away in another month. The next month I got charged again went back to the store they told me to call customer service. Called customer service they told me there's nothing they can do. Now I'm stuck paying for an $800 Apple watch that I was told multiple times by store employee was free
-
June 2023 by Kevin Hinton
Try calling them. Straight to voice-mail. 3 days in a row and they were supposed to call me back
-
June 2023 by Joi Young
Amazing service.
-
February 2023 by Jody Schwartz
Great customer service! Went in to upgrade my phone. Javion (mgr) was there and took care of everything for me perfectly. I will definitely be back and recommend this store
-
November 2022 by Mark Nelson
Asked them a question to sign up and she hung up on me.
-
October 2022 by Yashapah Tribe Of Judah
The Rep was very knowledgeable of the different phones and features and was able to assist me on picking the correct phone even though it took me some time he was very patient with me and always had a happy smileKeep doing what you're doing keep up the good work
-
May 2022 by M Jay
Ashlee was so helpful. I've had my issues like all with ATT customer service, but Ashlee is clearly the other person. I’ve been trying to see where my $700 rebate from an old iPhone (I mailed in a few months ago) was. Anyway, Ashlee was very helpful and patient as we called in to the ‘trade in team’ to see what was going on. It turns out we had to schedule a phone call the following week because the other department we needed was closed. Sure enough I meet Ashlee today and we called back. Not only did we get a really cool and helpful person WHO CARED what was going on, but he emailed me and will keep me abreast of the status of the missing rebate. That’s all I could ever ask for. Ashlee exceeded all expectations and its very much appreciated. All future purchases will be made through her as I would like to help her back by giving her future phone sales, etc., for my business account. You rock Ashlee!
-
May 2022 by Drew
Terrible store, it's obvious they bought reviews. Seems att only has one requirement to be an employee.
-
April 2022 by Aaron Rappaport
I love how awesome Nash and Daniel help me to lower my Tv bill and the customer service they provide it’s 10/10 I will recommend them! Excellent Service. Thank you Nash and Daniel
-
April 2022 by Ellen Zuskin
I would like to say that My husband and I had wonderful service and attention at the Att store, Yian, Nash and Ashli provided us with excellent customer service, a great deal on our new phones and a wonderful welcoming attitude! Thanks so much
-
January 2022 by Silver Wing
Changed my plan without my permission, avoid.
