-
March 2024 by Kim Puchalski
Easy pick up.and return great value
-
March 2024 by Sandra Verboom
We've rented here multiple times. The staff has never been very friendly or helpful.Our most recent rental in Feb 2024 was the most disappointing. They did not fill the gas tank. It was only half full. However, on the contract, it said the tank was full. We didn't notice until we were a few miles down the road, and didn't have time to go back. It felt very dishonest to us.On 2 occasions, they gave us a car that wasn't fully cleaned.Will reconsider renting here in the future.
-
February 2024 by David Singleton
I have been renting vehicles from this location for five months strictly due to the three gentleman that worked there John Carol, and Joe three of the finest employees. I’ve had an opportunity to experience that rental car facility very friendly, very efficient. They all work together very well. Great guys always and easy transaction quick in and out. Thanks guys.
-
February 2024 by A H
Exceptional experience with the guy behind counter John. VERY busy holiday and end of day with cranky customers. He was great, fast, and kept a smile and sense of humor! Well done!
-
February 2024 by Chloe Antoniacci
I had rented a toyota camry for a very reasonable price last minute. The two gentleman at the counter were very nice and helpful. An older woman had come in looking for a car. They asked me if I would be willing to upgrade to a larger car at no extra cost to give the camry to the other customer. I accepted and ended up leaving with a super nice hybrid Jeep Wrangler that worked great. I had no issues with the car and the people working were all very kind.
-
February 2024 by Justyna P
Booked Tesla and paid for it accordingly. When got to the location, my only option was Chevy Malibu. They refused to reimburse me for lower level car. Car was dirty inside.
-
February 2024 by Clyde Barbieri
My experience was very positive. Great service and nice car. Only minor issue was a half tank of gas. I returned it as I received it. A half a tank.
-
February 2024 by Mehri Mohebbi
I rented a car and the car had wired smell. I talked to the gentleman who runs the AVIS at this location, he immediately replaced it and apologized. My experience was cordial and pleasant. I would recommend this location to anyone who seek to rent an affordable yet decent car for a long trip.
-
February 2024 by Manny Zafiros
This AVIS CAR RENTAL on Yamato Road is in a word FANTASTIC !\Never had and issue, and that is because store Manager JOHN takes care of my immediate needs in securing the right car every time I rent from them.
-
February 2024 by Gerry Connolly
Friendly service in Venice Florida would of liked some help with operating Parking column etc had to ask someone at the gas station in Boca To help me as didn’t know there was a button to push first on the side but the gentleman I’m Boca Was Great and came out to collect keys after I unloaded so I didn’t have to walk a distance to return the key.Bery happy with Avis
-
February 2024 by Tiffany George
The man who was working was very rude. We had to bring our car back because the batteries in the remote were dying which made it difficult to unlock the car at times. We called customer service and they instructed us to bring it back to one of their locations and they would replace the battery or exchange the car. When we explained what was happening to the man he responded like he had no clue what to do and I explained what customer service had said. He went outside and came back in and I’m the meantime another customer had came and he started helping them a bit. When I proceeded to ask if we were getting a different car he held up the new keys and said what does it look like? As if I really know what my rental car key fab looks like? To top it off their restroom looked like nobody had cleaned it in 3 years! If at all possible I would highly recommend a different location!
-
January 2024 by Jeff Ritell
Terrible service. Car was not filled with gas. Seems they filled to 5/8 hoping you fill upon return. SCAM selling to me. Would not recommend.
-
December 2023 by Eula Pennerman
Avis is the Best Rental company to use, the process is easy and the staff is pleasant. The vechile is clean, not smelling like smoke. They are my Go to when I need a rental.
-
December 2023 by Jim Kargman
Avis always does a great job. In this particular instance we asked for vehicle with CarPlay but when we got it we realize we didn’t have a cable and one of the staff at Avis took his personal USB Cable from his car, so that we would have CarPlay on this rental. That is an outstanding effort on the part of an individual and speaks volumes about Avis commitment to customer satisfaction. Superb!!!
-
December 2023 by Eduardo
The gentleman that worked today December 8, 2023 at midday was anything but professional. I just needed my receipt, and he and another employee put me on speaker and were laughing about my email, and ended the conversation with "You need to get yourself a better email." *CLICK* Hey at least I got my receipt. Just an FYI my email is my last two names put together. 8 letters in total.
