Bath & Body Works is a beloved retailer that has been creating scents to make customers smile for over 20 years. Whether you're looking for fragrant body care products or the perfect 3-wick candle, the store has a wide selection of high-quality items. Friendly and helpful store associates are ready to assist customers in finding the perfect gift or the ideal scent for their home. Reviewers have praised the store's staff for their exceptional customer service, with one customer highlighting the manager's efforts to ensure a wonderful in-store experience. Another customer commended the patience and kindness of the sales associates, who went above and beyond to help them take advantage of a special offer. The store is also known for its seasonal fragrance selections, with one reviewer appreciating the wide variety of fall-inspired scents.
Rumi the manager was so helpful and amazing. I had a small issue with a misplaced sale item and he made me feel so seen. He honored fabulous customer service today. I left the store feeling like a valued customer! Will definitely be back! Thanks again, he’s definitely a keeper!!
March 2026
I am not a mall person, but I popped into Bath & Body Works to pick up a candle for a birthday gift for a good friend. They were having a fantastic sale on candles. The place smells like a bakery. The store was packed.
December 2025
I was at town center with my sons during Black Friday and I stopped by and I was greeted by Stephanie. She was such a complete sweetheart and had amazing humor! Unfortunately I had to rush out but I will come back because she was great!