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February 2024 by Scott Hughes
Sarah's warm welcome and expertise made my visit delightful. Her passion for watches and dedication to customer satisfaction set a high standard. Highly recommend this boutique for a personalized and memorable shopping experience. Thank you, Sarah!
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February 2024 by Francisco Espanol
Horrible attention by the manager, she does not even say hello, poor service..! She just came and state: I do not have it..! Not the person for this kind of boutique.!
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October 2023 by Mark Pasik
I was visiting my parents in Boca Raton, and went into the store to look at a watch that I had my eye on for a while. I called and spoke to Wesley, and he said he had it in stock and he would take care of me. When I arrived he was only half interested in taking care of me (I’m a past Breitling customer and they can find me in their computer). He said he would email be pictures and information on the watch, and if I wanted it he would take my credit card via a invoice link and ship to me at my home in Michigan). Never received the email from him; and he never responded to any email I sent him. I sent their management an email asking for help, and that too fell on deaf ears. Their loss, as I bought one from a place in NYC over the phone and they were glad to take my money and ship me the watch. The salesman from NYC even followed-up as to how it fit and making sure I liked it. I guess customer service for the store in Boca Raton needs some help, and they certainly won’t see me again.
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September 2023 by Daniel Man
I have two breitlings aerospace that were late in time and hard for me or 3 others to fixWe all relied on YouTube and google.Finally I decided to enter the boutique in town centerThere was Sarah who did promise anything but within short time figured how to fix itThe staff is very niceThank you Sarah.
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August 2023 by Speed Inc
Great service. Had to order a charging base for my Emergency II watch and they were able to source the difficult to find part. Beautiful store and top notch service.
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June 2023 by Ken Tuch
Jonathan was a very courteous, patient, and professional salesrepresentative. I very much appreciate his advice in helping me select a watch.
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June 2023 by Jim Patterson
Great place. Very friendly and easy to deal with. Will be back for sure on the next watch purchase
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April 2023 by Michael Kalin
I had the pleasure of working with Gary Raimist, Jonathan Vasquez, and Patricia Ahmed. They all provided me with top notch service as well as exemplifying brand expertise and market/product knowledge. I had a great experience working with them, and feel very happy with my purchase
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April 2023 by lisa michaux
My advisor Jonathan went out of his way to provide stellar service and my watches looked amazing!!
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February 2023 by Fernando J Urrutia
For the holidays, I walked into the Boca store to see the connected E4 Watch, and the store manager Sarah was the one helping us she was very pleasant did an excellent job explaining and I actually purchased the watch.Luz was also excellent.Thank you!
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February 2023 by 98 Cent Soldier
Jonathan from boca location was incredible and 10 of 10 customer service next time I buy watch I will ask for Jonathan 100%
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February 2023 by Craig Robinson
Unbelievable experience and Sarah is so knowledgeable and made the process simple and easy. Will for sure be back for my next watch!
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February 2023 by Loredane Feltrin
We went to this store to buy new straps for a Breitling my father gave to my brother as a gift a long time ago. Unfortunately, the store did not have the items we were looking for available. As we were in a rush we decided to purchase them later, online, instead of placing an order directly at the store.Patricia took note of all the reference numbers and gave us great advice so we would purchase the right items. She also did follow up on us to check if we were able to complete the online process and made herself available in case we had any doubts or needed any assistance.She showed customer centricity and care and positively reinforced Breitling brand value.Thank you, Patricia!!
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February 2023 by Matt Yohalem
These folks take service seriously. Quality products, quality services!!!
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February 2023 by Tania Nouel
Great Service! Very Professional and dog friendly store, which was a plus.?