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November 2023 by Matt Davis
Having been in the automobile industry and dealt with many collision repair shops, Leo and his team at Caliber Collision of Boca Raton handled this repair going above and beyond what I have ever experienced. If you have the need for collision work, you would be well served to call and speak with Leo. His team from the front desk, to his experts in the shop, are the best in the business.
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November 2023 by Mike Z.
No one is happy about a car crash, but Caliber was pretty easy to work with my insurance carrier. Service was friendly and only took a week to get my car fixed. The lobby is clean and they do have two electrical charging stations for EV vehicles. Parking seems to be short on spaces, so parking is a bit hectic at times, but most of my visits were pretty short so not too much to worry about it.
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November 2023 by Sydney Bird
Great customer service and super honest team. My service advisor is Drew and he's been great with everything. My car was in an accident and they've been great with everything. Front desk staff is very patient and friendly as well, she deserves a raise! Highly recommend!!
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October 2023 by Sydney B.
Great service, amazingly honest team. I was in a car accident and took my car into caliber. They're a great team!! Shoutout to Drew who's been awesome so far!
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October 2023 by Bobbie K.
I went down to caliber collision in Boca Raton on NW. 2nd Ave. to get a quote, and I explained to them that it's an older car, but I'd like to get it repaired and pay for it out-of-website; "NO they don't want customers off the street, Insurance only" Check out their financing They also take American Express Visa MasterCard, all according to their website. This review primarily concerns wasting your time as a consumer. Don't go here, If you plan to pay them to do work out-of-pocket, the answer is they only work with insurance companies for whatever reason. I guess that leaves it open to your imagination. Also, I did ask if they would review the pictures to tell me in a ballpark what it would cost to repair so I have a starting point to work with $ 5,000 $10,000 the accident was minor. The airbags didn't deploy, did some front-end damage, the headlights needed to be replaced, and a couple of the plastic parts of the hood were bent, so it would also need to be replaced and painted. So, if you're looking for some company in Boca Raton to do a job for you that involves auto body repair, caliber collision is not the one, especially you Veterans, I told them why offer a veterans special if you don't take cash or credit but your website says totally the opposite. FYI I ask to speak to the manager to get a better understanding of the business model and the receptionist and the associate giving the estimates both reiterated, we only work with insurance companies we're a franchise. I will follow up with a company that works with the consumer and the insurance companies. Thank you, Enoch
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September 2023 by John McGrath
The best repair shop I have ever worked with! They were very polite, took great care of the vehicle, the repairs were better than prior to the accident and were completed faster than expected. Chris is the best!
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September 2023 by Phillip Stiles
These folks did excellent work for me. They are a partner firm with USAA Insurance who has covered me for more than 50 years. If USAA endorses them, they have to be extremely good and trustworthy.Services: Painting
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September 2023 by Kimberly C.
Caveat to my 5 star review: was sent here by my insurance company for damage that was interior related so they couldn't help. However, they still had to provide a written estimate. This was done in 24 hours. The next company I called **THEM back after 4 weeks asking for the estimate!? I can sincerely say they were professional. Punctual, genuine, nice and explained everything including who could better help repair the interior. I would def. Consider repair here if needed. Chose them based on other reviews.
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August 2023 by Yevhen Zhurakhovskyi
My Mazda CX-5 2022 looks like a brand new one. I had front fenders, bumper, hood, headlights etc replaced. Everything was on time. I was informed about the process all the time. It was a pleasure to work with my adviser Chris. He is professional, paying attention to details. Everyone in the office was easy-going and eager to help.
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August 2023 by Bruce Oblinger
Ben and Nysia were so helpful with their great customer service! They always kept me updated every day, even with pictures of the progress and repairs! This has been the best customer service I've had in years! My car is new again! This is the best place to have car repair work done; BAR NONE!!!
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August 2023 by Ed Chimento
Overall very good experience with Caliber Collision and the service advisor Ben. He was honest, thorough, communicative, and went above and beyond helping me secure a car rental. Highly recommend this company..Services: Painting
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July 2023 by The Bone
These guys were great Pierce was my rep and he consistently kept in touch, advising of my repair status.Car was delivered on time and Enterprise rental worked great with them.I HIGHLY recommend these guys.Services: Painting
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July 2023 by Marilyn Hook
Had a fender bender with my brand new car. It had less than 1,000 miles on it. It was just a tap but the car being all fiberglass, that small tsp did a lit if damage yiu could hear the crunching. Anyway, Caliber collision is terrific snd a shout out to their receptionist who I’m sorry I didn’t get her name and Chris Eller’s who was my service guy there. He called every week to keep me informed and they did a beautiful job on my car. Progressive Insurance was also terrific. They handled everything including getting the rental car and having someone at Caliber when I dropped the car off and the rental was picked back up from Caliber. Excellent service all the way around. Oh yes, and Caliber warranties their work for life, yes life!!!!Great experience
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June 2023 by Samuel Navarro
First and foremost, HUGE thank you to Chris. The guy is amazing. He does his absolute best to take care of his customers and answer any questions and concerns. I had my front bumper replaced along with some fender work, car hood, and mechanical issues but thanks to Chris and Caliber Collision, they superseded my expectations. Great quality work overall and very satisfied. If any issues occur after your repairs. They are glad to help and take care of it. Just be patient with them and you’ll have the best experience. Things happen, new problems always come up but they absolutely get the job done. Glad I chose them and had Chris to help me along the way.
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May 2023 by Zack Hughes
Very surprised how good the car came out. Came back spotless and much quicker than I was told originally. Staff was on point too. Girl who worked at the front desk was helpful and so was the guy (forget his name) who came out to talk to me about my car.
