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November 2023 by Greg Shuttlesworth
outstanding in all respects
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September 2023 by michael classie
The company does not stand by their warranty. Sloppy work and sub par products. Vey expensive for what you get with no warranty. This location is a franchise that doesn’t stand by there products.Services: Office space design
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May 2023 by Daniel Deutsch
In September 2021, we agreed to pay a $35,075.00 premium amount in order to have our closets installed in a timely way before our move into our condo. Installation began September 30, 2021, but was not completed for more than 18 months!During that time, we called and texted our California Closets representative, Carolyn Archer. See enclosed 23 pages of text messages. Numerous times, we were told a repair person was scheduled and coming, we waited. But every time they either cancelled or did not show at all.In addition, we requested to speak to the owner about the inferior service and incomplete installation. But they refused to return our call. With the many cancelled appointments and no-show appointments, they finally corrected the problems in our installation in April 2023--a year and a half after they were supposed to finish.Services: Closet design
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April 2023 by Stephanie Z.
I had a confirmed scheduled appointment with California closets for 12 o'clock this afternoon, I got a phone call at 9:25 stating that the person who was going to come and give me the estimate was sick. Sorry but not cool I took a day off from work to schedule this appointment, I asked if there was another person who could come out today I was told no. I then told them don't ever call me again don't ever schedule another appointment you cost me money to take time off from work.
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November 2022 by Suzanne Rivkin
California closets provides an awesome product to improve storage an organization of home closets and beyond into other areas. The design team with Jenna as well as installs and service are exceptional. They are professional, customer needs focused, nice and easy to work with. They stand behind the product and have many options to meet individual needs. Great value and I highly recommend.Service: Closet design
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November 2022 by Bonni Silber
Excellent experience. Worked with Michael Gough. He was professional, attentive, and genuine. My closets are top notch quality & installed when promised. Highly recommend.Services: Cabinetry & hardware design
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October 2022 by paul avella
Among the many vendors/contractors we've dealt with in SE FL over the past five years, California Closets of Boca Raton is the only one who performed on time and to specification throughout the process from the first meeting to project completion.Michael, our sales representative provided us with valuable information throughout the planning process. He was punctual and prepared for all meetings (not common traits in SE FL).Workmanship was very good (another trait in short supply in SE FL). Workmen were neat and tidy.I recommend California Closets of Boca Raton.Service: Closet design
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October 2022 by Brian Damico
Horrible customer service. $43K closet.. paid 100% pre-installation; six months later and still not completed. Constantly cancelling appointments - wrong piece, office didn't tell me, etc etc. Never again.Still not done... still waitingService: Bedroom design
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July 2022 by Robert I.
Their designer left in the middle of our job. After completion we realized that the room looks so unbalanced. Two desk system and one desk has 2 drawers and the second desk system has 9 large drawer system. We left the designing to the expert, someone we had used in the past and that system was beautiful so we trusted the expert and the final system is awful. They will not make any adjustments & we are forced to hire a 3rd party to fix what we paid an exorbitant amount to have a professional to design the room.
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July 2022 by Lisa Goertzen
We were extremely pleased with the work that California Closets recently completed in our condo. We had 2 closets and a pantry that needed serious updates. Caroline was extremely professional, friendly and worked expeditiously to design shelving to maximize our space, and was thorough in ensuring all was completed to our satisfaction. The gentlemen that completed the installation were very polite and diligent, and we love the finished product!Services: Cabinet construction & installation
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July 2022 by Gary Kaplan
I had a great experience from the in-house consultation through installation.Service: Closet design
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January 2022 by Jayne Terrago
I had one of their consultants (Caroline) come out and give me a quote on a custom closet for my newly purchased condo. I was given some options and made a decision to move forward with this office. The project was not cheap almost $6000.00 for a very small space. But I thought I am getting quality right…..Wrong! Since I was new at this I thought (assumed) many things that Caroline never shared after I signed the contract! I was told after the fact that I had to remove and prepare my old closet for the install. It was my responsibility to get rid of and uninstall old closet as well as remove baseboards. Really! The morning of install the gentleman arrives upset because I live on 3rd floor. I was surprised for $6000 there was no backing to the closet walls and the closet didn’t go to ceiling! Didn’t realise that, or I would have paid more or got another quote from a different company! I did end up ordering a crown molding to make the look finished, yes more money! The jewellery drawers were ordered wrong and I had to wait 4 more weeks to get them installed! The pant rack was installed low and the installer would not fix same day saying those were Caroline’s instructions! So I had to wait another week or so to get fixed! NEVER again will I use this company! I am looking to do a wall unit in my bedroom but I will find a better company, one who gives you the details. I didn’t know the questions to ask but I do now! I relied on the professional but that was a joke!Service: Cabinet construction & installation
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March 2021 by Tracy Boehm
We ordered a big built in dresser with a desk and had our install date for March 9th. When they showed up they didn’t have our drawers just the boxes and told us they would be back later in the week to finish. A week later they told me that they would be in on the 30th. Since than I have called and texted our sales person countless times with no answered calls or text back. I called the office and they told me now they don’t have any idea when our drawers will be in. Meanwhile since they built the dresser boxes, our master is a complete disaster with no sight in end.
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February 2021 by Andrew Palmer
Very responsive and prefessional. They did EXACTLY what was promised (nothing less) and the product speaks for itself. Very easy to work with.
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September 2020 by Sharon Broder
Fast, clean and professional. Great service.
