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December 2023 by joni cohen (Party Cruiser's Etc.)
Everyone there is extremely helpful. It's not my closest Chase bank but the service is definitely worth the drive.
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December 2023 by Paul Y
There's only 1 "banker" to help people on Saturday morning. We waited for over 45 minutes, and we still weren't seen. The banker, Willie, was running back and forth. He seemed to not know how to delegate and was busy with a teller and customer as both seemed unsure of what to do. My mother is elderly and could not stay waiting at the location, so we left. We will not come back and will go to another Private Client Service location.
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April 2023 by Eric Foltys
Handled everything I needed quickly and without any red tape.
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February 2023 by Ashley Schroller
Catalina Velez is the BEST banker/customer service I have ever experienced. She has helped us with 4 accounts and definitely recommend you working with her.
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September 2022 by Michael See
They were the only branch that picked up my phone call in the entire Boca area!!!
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January 2022 by dennis rossolyuk
Will was super friendly and super professional. Super fast service. My new banking location for sure
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October 2020 by Matthew Andrychuk
Banker Catalina Velez was very helpful to me as I walked in the bank and needed NSF fees. Thanks.
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September 2020 by Gregory S Rispler
Everyone has always been wonderful there and have helped me any time I needed help - personal banking I just saw Vicki who was great and on business I see Donna who was also great and responsive
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July 2020 by Richard Hogan
Thank you Linda for helping ..my account is ok. You explained everything simple and easy !!!
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June 2020 by Robin P
As a new customer, able to open up a business Acct in 30 minutes when my own bank of 30 years told me it would take 4-5 days to hear back. Chase was efficient and friendly and then decided to move all my acts here.
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June 2020 by jennifer louissaint
The worst. Raciest bank ever
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February 2020 by Julia J.
Jordan Tropp was excellent. This is where I will be retuning for all my banking needs. Thank you!
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September 2019 by LAMAR WILSON
In and out. Not busy at all.
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September 2019 by Jared
I went there to open a business account and was tossed around by everyone. A gentlemen not even wearing a tie and shirt but a polo shirt explained to me how he deals with accounts 1 million In revenue and up. I asked him to ask the other bankers who were busy when they would be available next and he acted like he was too good to speak with them. The women who greeted me then said the location was short staffed and couldn't assist me for 2 hours if I wanted to wait. I immediately called the location on Military Trail and Clint Moore where the bankers are much kinder and are readily available to assist. Don't even bother with this location as they are unwilling to help the Chase customers and just want the clock to hit 5!
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August 2019 by Edward Smith
Terrible customer service. No help.