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January 2025 by KC Foundation
Kelly Valdivia, VP gone out of her way to help me dispute a charge. Thank you Kelly! A+++ service. Every other branches in South Florida aka Miami & Fort Lauderdale could learn from Kelly regarding customer services!
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September 2024 by Finis Cole II
Daniel Sam has gone above and beyond in assisting me with needs for my business. His knowledge, effort, and genuine empathy have won my trust, and that’s my guy from here on out. VERY helpful to have a great banker on your team. Thanks, Danny!
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June 2024 by Roie S
Very fast and informative service!
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May 2024 by Doug C
Very fast and informative service!
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March 2024 by Jazziie Jae
Brandie , I absolutely loved her personality so much ! So helpful and really nice ?
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February 2024 by Robert- K MBA
I have been in this location for the past 2 months now. I must say the most friendliest people I have ever seen in service business. I am greeted and acknowledged as soon as I walk in. I never had to wait no more than a few min. Staffs are super friendly. Angela and Randi are amazing so as the tellers that use your first name. This shows their attitude and care they have for their customers. Keep up the good work !
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January 2024 by Noele M.
Just was here for 30 minutes to cash a check from my job.. the black supervisor called a lady named Rosie only to be ignored then looks at me and say my boss writes a lot of checks like really dummy he has 4 businesses.. only to then after wasting time ask me how I want my money I told her what happened to Rosie she looks at me and say I am a supervisor as well .... So chase please tell me what the hell I waited for!!! Very bad business go down the street the girl is nice and she will have you in and out unlike this one
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September 2023 by Andrey Andrey
Was helped immediately. Staff is friendly and professional. Thank you!
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April 2023 by Anastasiia Skr
Poor customer service
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April 2023 by Bailey P.
The customer service here was awful! They lady Audra Treleaven was very rude during my process of opening my 1st account here at Chase. Will never work with these people again.
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February 2022 by Paola Blanco
Laura is the rudest person at chase answering the phone she kept transferring my call without asking what I needed help with and every time I called back and asked her to repeat her name she was just hang up.
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June 2021 by A B
I called 3 Chase banks in my area and the only one that picked up the phone was this location. Brandy was extremely polite and helpful. She had everything I needed waiting for me when I arrived at the location. Amazing service that’s sadly not the norm these days. Brandy really stood out as an employee with her kindness and eagerness to help me as a customer. Thanks again!
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March 2021 by Andrea Rodriguez
I called 3 Chase banks in my area and the only one that picked up the phone was this location. Brandy was extremely polite and helpful. She had everything I needed waiting for me when I arrived at the location. Amazing service that’s sadly not the norm these days. Brandy really stood out as an employee with her kindness and eagerness to help me as a customer. Thanks again!
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March 2021 by Bruce Rubin
I've been dealing with Elizabeth Kistoglou on a regular basis, and she is not only excellent at what she does, but she is extremely kind, friendly, and courteous. She is a true professional!
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December 2020 by Erin K.
I would give this bank zero stars if i could but it is not an option... went there today, December 29, 2020 and was approached by an employee not wearing a mask recommended by the CDC!!! She wanted me to come to a cubicle and do my banking.. I asked her if she had a mask, she said no, my nose is broken so I'm wearing this Shield.. Needles to say, i chose to leave this bank due to her not following CDC regulations.. IT IS NOT SAFE TO GO TO THIS BANK!!!
