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January 2024 by Independent Negotiations
I really love going the sawgrass Cole Haan store the staff is always so helpful and Patricia is the best go see her for all your stylish shoe needs.
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October 2023 by Nameer
Such friendly service from crew working there on Sunday ?? great selection on shoes too
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August 2023 by Mark M
I purchased a pair of sneakers today in Boca Raton store. I was helped by Janissse ( I assume she is the manager). She was very helpful, professional and friendly.
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January 2023 by Jeanne T.
Garbage company. Garbage product. I purchased a pair of loafers with a small manufacturing defect. There was a small bump/roll at the back of the shoe. I thought it would break in after a few wearings. The bump at the back of the shoe only got worse. I contacted Cole Haan customer service for a replacement and they told me to find a cobbler. Seriously? Never, ever again will I deal with this company. Way to treat good customers.I added my shoe review to their website. It was 'moderated' off the website. Guess they only publish positive reviews.
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January 2023 by Griff Le
They don't accept cash for some reason. It blows my mind that cash isn't good anymore for purchasing things today...
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December 2022 by Emaad Mirza
Workers helped almost immediately but they were kind of curt. They made me feel put of breath at times but very attentive for sure. Cole Haan shoes on the other hand make my feet hurt.
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October 2022 by Sindu
Great brand of shoes. I had told my friend that I cannot wear heels and she recommended me to try Cole Haan. So I drove 40 minutes to this Boca Raton location. The store itself is clean and well organized. They have almost all the collection from their Wes site. But the service could have been much better for a store like this. There were two people from staff in the store when I went in, the lady, who is the manager probably, seemed like she didn’t even want to help out. There was another guy, who was super helpful though but not as Knowledgeable about the shoes.The reason I went in store is to get proper help and for good customer service. I might as well order multiple sizes online and try them.
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October 2022 by Sindu K.
Great brand of shoes. I had told my friend that I cannot wear heels and she recommended me to try Cole Haan. So I drove 40 minutes to this Boca Raton location. The store itself is clean and well organized. They have almost all the collection from their Wes site. But the service could have been much better for a store like this. There were two people from staff in the store when I went in, the lady, who is the manager probably, seemed like she didn't even want to help out. There was another guy, who was super helpful though but not as Knowledgeable about the shoes. The reason I went in store is to get proper help and for good customer service. I might as well order multiple sizes online and try them.
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June 2022 by Brian Melzack
Great service and great shoes
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June 2022 by Lori Welsh
Great quality. Great manager! I was so fortunate to have the manager Janise (spelling?) help me.Today, when I needed to do an exchange, she explained the process and how much credit I had She was so helpful and friendly & was able to pick some great shoes and socks for me. Great selection of items and always a big fan of Cole Haan!10 stars for this location!
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June 2022 by Jamie Riley
These are get & so was the wonderful lady that helped us
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June 2022 by Lori W.
Best people. Great quality. HUGE shout out to Janise (spelling?) the manager who was so helpful to me when I needed to do an exchange from a recent purchase. She took the time to help choose other items for me to purchase and I was so grateful for her assistance. I'm thrilled with my choices I can't wait to wear my shoes and my socks! Really!! 10 stars!
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April 2022 by Paul Vil
Everyone in there was professional. Especially the manager. I probably made the quickest purchase ever. Only took me a total of 6 minutes and got exactly what I needed. Thank you to the young lady's on staff.
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February 2022 by Mario Pineda
Great service! Friendly staff
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January 2022 by David Jones
All the whistles and bells for sure. Some famous people her shopping in December
