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February 2024 by Stella R.
I had the worst experience ever at the clinic. I was in pain for a teeth infection, I didn't have an appointment because the pain was just starting. The doctor didn't want to let me in until he was done with the patients that they had an apartment ( so I waited 2 hours with the pain) . My disappointment was also about people with no heart at all , nobody let me go in before them since I didn't have an appointment. I was there at 3.30 the doctor visited me at 5.30 at the end of his shift. Shame of this kind of human being
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January 2024 by Richard Bogart
The new voicemail setup for the pharmacy is awful - it was better when you were put on hold and eventually spoke to someone. It can't be that hard if Walgreens does it. If it is, hire more workers.
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January 2024 by Susan Faeth
Excellent store manager who helped my husband and went above and beyond. He left very happy!! He had to pay five cents for two deodorants and a mouthwash!!
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January 2024 by Vibe Manager O.
Really disorganized at this location. I won't even go into detail so corporate will have to send in some secret shoppers to take notes. I'll still come here to get some things but will do my best to avoid it.
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January 2024 by Robert Vogel
Don’t ever try to fill a prescription at the 520 S. Federal Highway CVS. You will wait on line for a minimum of 20 minutes
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January 2024 by Cyn
You can find anything you need.
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December 2023 by Emily M.
I had to pickup some medications on Christmas Eve. The entire staff working at the pharmacy were so nice and patient trying to run my insurance. They do shut down for breaks so pay attention to the posted hours and signage. It was not a problem for me, but I did have to educate an irritated patron behind me.
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November 2023 by Jose Abraham
I work right in front of the Federal Highway CVS in Boca Raton and come here often. I must say the night shift workers Thomas and Ron are wonderful, very polite and attentive and it's always a pleasure to come to the store knowing they will be happy to smile, help and answer my questions. Thank you guys for your help and keep up the great work!
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November 2023 by Richard Martinoff
I am a physician who is trying to call in prescriptions for my patient who was told that the drug I prescribed was not available whereas it was always available in the past. The phone line sounds like someone picks up and then I get thrown to voice mail. My nurse tried numerous times to reach the pharmacist there yesterday as well. What has happened to patient service at CVS ? Its getting not just bad but dangerous.
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November 2023 by Tim Clancy
I’ve been a member of CVS‘s care pass and utilize their great rewards and keep it frequently. Unfortunately, when I visited the East Boca Raton store, I was Extremely disappointed in how messy And unsanitary the men’s bathroom.was upon entering. I was going to get my flu shot, but not even having the necessary hand towels to properly clean, wash my hands and also having an under supply of Kleenexes I did not feel safe To get my vaccination at this location. I will consider and switching back to Walgreens if this matter is not rectified, as there is so much competition and the drugstore to have to experience such filthy conditions, especially as I’m trying to better my health and live a healthy lifestyle.
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October 2023 by Careful Shopper
Today I had three different employees extend themselves to help me at CVS. Each independently went out of their way to assist me find products, or help me with check out. Who knew drugstore shopping could provide the best interactions of my day?!
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September 2023 by Joe M.
Strictly a review for Covid vax and flu shot at the Beracasa Way store. Arrived on time. Waited for 15 minutes in a less than desirable corner section of the store. One chair for 3 people so we rotated sitting down while shots were administered. Very strange.
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September 2023 by Ken
Waited a half hr for flu/rsv shots, not a word of customer service from anyone in the clinic. My RX’s were just switched from another CVS that was just shut down, and rightfully so. This store matches the quality of the other, terrible. CVS is so bad on so many levels, Walgreens fired their CEO today, I’m not sure what’s the hold up with CVS. Stock price has tanked in the last year, as low as their store customer service.
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September 2023 by Patricia Petrocelli
This store’s pharmacy is terrible. It cannot handle customers because is does not have the help it needs. Here in Boca Raton on Federal you cannot imagine how busy an area it is. You just made this store worse by closing another one close by. What is CVS doing. I am not going to settle for this for long and I am not going to getting prescriptions by nail either,
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September 2023 by Douglas Kohn
The Minute Clinic here is violating Florida law be requiring masks. The clinician would not see me because I had a mask. As of July, medical facilities can no longer require them.