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January 2025 by mark Simpson
Walked into a local branch this morning. Nice rate but always ask before I open up the account and They are one of the few remaining Banks that still require beneficiary SSN information and my beneficiary will not give out her SSN to any bank which I don't blame her. I have an account at another bank that does not require beneficiary SSN so for now I put my money in that existing account .They are slightly lower rate at 4.2 but it's good enough for now . It's amazing how non standardized banking industry still is but I'm glad fewer banks are In NOT requiring this kind of information. Personally I think it's risky and irresponsible for banks to require SSN of beneficiaries. Anyway that's the reason for the one star because they are of no use to me.
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March 2021 by Jim Hodson
Made a total mess of my mortgage when they offloaded the servicing of the account. Showed I paid off mortgage which surprisingly significantly lowers your credit score. Can't talk to TIAA because they insist you only deal with the new servicer. I wouldn't trust anyone this incompetent with a nickel of my money !!!!!!!!!!
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April 2020 by lambros kokkinelis
This is a great bank for out of the box thinking!
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August 2019 by Ana Volinski
Their customer service is atrocious. One star is too many.
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January 2019 by Dennis Hines
they will never help you out or tell you the truth. I called to cancel my copier contract and they said to wait until the last 90 days, they they say I was renewed per my contract for a year because I had to cancel before 90 days. They lie to make money - stay away.
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May 2018 by Deck \u0026 Drive
they will never help you out or tell you the truth. I called to cancel my copier contract and they said to wait until the last 90 days, they they say I was renewed per my contract for a year because I had to cancel before 90 days. They lie to make money - stay away.
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January 2018 by Tyler Smith
Great interest rates for CDs and checking accounts
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January 2015 by Barry Janay
Delightful