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January 2024 by Danielle Baer
Worst customer service I’ve never had! I go in to purchase something I saw in the window. They said they don’t have any of them left, and can’t give me the one in the window. I asked to please speak to the manager because that’s false advertising. The manager ignored what we had to say, and instead told us that this other store “mango” doesn’t sell the products in their window either. Complete disregard for what we’re asking. She told us the VP was right around the corner and he’ll be upset if they move something from the window. So I asked to speak to him, and she said of course I don’t have his number. She and her staff refused to come up with a simple solution! I finally asked If they would order it and ship it to me. When the lady went to see the item, I asked if I could touch it, and she said no! What kind of business refuses to let a customer see, touch, or purchase an item from their store? Definitely need to teach their staff the basic principals of sales! I was totally turned off by my experience, I’d rather give my money to someone else who actually takes care of their customers!
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December 2023 by M. Theresa “Theresa” Giovarelli
I was at Express last night looking for a suit with my husband. We arrived about 7:45 and at 7:52 he wanted to try on pants but the fitting room doors were locked. We asked an associate and they said the fitting rooms were closed they were closing at 8. Totally unacceptable. The mall closes at 9 not 8.
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December 2023 by Water Queen
Lovely store. At our alteration business nearby we have people come in with clothing items from Express and they always always look so good.
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October 2023 by Alison Martin
The only express store I have been to that doesn't match the price on the app and doesn't do in store pick up. Had to pay $40 more for the same item I could have gotten at the next closest store
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February 2023 by xx ii
Cam helped me and he was AMAZING!! He helped us sign up for a new Express Credit Card (ours had expired due to inactivity), and even helped us order a blazer online we have been eyeing for awhile that was not available in the store in my size, and had it shipped right to our house! He really went above and beyond. If you visit this Express, look for Cam for a positive experience!
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January 2023 by Ayse Gurpinar
It is inside the Boca Town Center mall. They were well stocked. There were also lots of sale items. In general, their prices are expensive according to the quality they offer so i rather shop the sales.
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March 2022 by Cheryl Newhall
Very helpful staff ? ?. Nice clothes
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March 2022 by hina G
Friendly staff clean store but sadly cant find everyday dresses here all party wear ? that's why 4 stars
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September 2021 by Kitty Cat
Luv the quality of the clothes. Join the rewards app/online and get discounts and specials. Nice stretch flex jeans, soft body countour collection of pieces, etc. Can dress up or dress down easily. Friendly staff
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March 2021 by Eileen Dover
What a pleasure to shop at this store. Cassisdy helped me with my wish listand I bought several pieces. What a friendly and efficient sales personshe is. Went way beyond y expectations. Highly recommend this location.
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March 2020 by Bernadette BenShay
I love the express stores and their Clothing.. They have reasonable prices the fit is good and the service was very good
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January 2020 by Nelia Felix
Wow Very rude employees !!! Its either they train their stuff better by teaching them how to treat their customers or they will go out of business soon !!!Very rude girls working here
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January 2020 by Tati A
Just left this store and no one was polite except the cashier who was ok ! Girl at fitting room extremely RUDE - there was a girl at the floor who was also very rude ( I asked her to check for a Medium size she took the hanger out of my hand turned around without saying a word !!!! ) RUDE employees
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December 2019 by Julie M
Management is very poor and employees are extremely rude.
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December 2019 by Mirna E
Good. Not as big as stores I have visited in the past