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October 2025 by William jerome
Wonderful employees, very knowledgeable and helpful. I’m very happy with their service to me. Highly recommended!!
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September 2025 by Svitlana Kyrukhina
On hold forever to pay for my order, i understand that a lot of products are on back order,but again its annoying to be on hold for unreasonably long time.wouldn't come back
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August 2025 by joe
I've visited this store on two occasions and hated it. Their staff was unpleasant to me and even another customer.
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August 2025 by Chris
I wanted to say the showroom is small but beautiful but if I could give the blond female that was at the showroom front desk a 0 star I would. I walked in today with a contractor and with my mother who is doing a big remodeling job to her home. We walked in and were not greated. There was a blond lady and a white gentleman younger than her at the front desk. They have no people skills and selling skills at all. They did not seem to want to help us or answer any questions the contractor had. They seemed like they didnt even want to be bothered even while the place had not other customers. They told us right a way to go online to look for what we were looking for. They didnt even talk to us about anything that was available on the showroom floor. It's just the way she acted towards us that really made me go through with writing a bad review. Maybe she has a couple big clients she work with where she feels like she dont have to help anyone walking in to purchase items. Right before we were walking out the door a gentlemen did explain some things with us and was more helpful than she was. Luckily the contractor has worked with your company multiple times and took us over to the warehouse and they greated us and were very friendly and had a lot of knowledge. They were just the most pleasant people and I will do a separate review about the warehouse workers which was just friendly and amazing people. The warehouse workers should train the showroom floor how to greet and help their customers. I left the showroom feeling very disappointed.
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July 2025 by I Ryan
I had an excellent experience selecting faucets and a shower system. Matthew Cvinar is an amazing consultant. He first listened to me to understand the features that are important to me and my price points. He then showed me great options and gave me information that helped me make an informed decision. I really appreciate his patience and kindness. The showroom is beautiful and everyone is polite an welcoming. I am thankful to have this great place to shop for plumbing, lighting, kitchen and bath near my home.
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May 2025 by Maureen Ludwig
Emma is outstanding for customer
Service. I did three bathrooms with her. Ty Ferguson.
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April 2025 by Jeffrey Freiden
Nice stuff. Very high end. Greeter was too busy looking at phone to help.
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December 2024 by Roy Krasik
I had a 9am appointment to meet with one of their representatives, Anthony Grassia. Not only did he fail to show but did not have the decency to notify the store that he will miss the appointment and to locate another representative. Nor did i receive any apology from him or the store for making the trip there and having to leave when no one stepped forward to help us. Go elsewhere!!
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October 2024 by Jacques Benchimol
This place is a nightmare!! Jennifer Fearon was my sales agent. I was overcharged thousands of dollars for items I never needed. Ferguson forces you to deal with one sales agent. These sales agents are trained to suck as much $$ out of the consumer. Save yourself the headache and buy from Home Depot and online. Ferguson is all about playing the game between GC and you the consumer to rip you off. home Depot is all about great pricing and no sales games. buyer Beware!!
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September 2024 by Matthew Mark
One of my favorite stores in the world. Everything is perfection from the appliances to the door knobs. Love this place
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May 2024 by Florida Outdoor
Was having issues finding exactly what I needed. Jason took me from start to finish in minutes and got the right items ordered. Perfect.
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April 2024 by Angelique Rewers
We will NEVER do business with this company again. We were about to buy a massive chandelier and remodel our bathroom with them. However, we just ordered 6 items from this company that we saw in the showroom. When they arrived they were completely different. I called to talk to them about how to return them since they were different. Instead the jerk who answered the phone told me it was my problem take it up with the manufacturer... and when I tried to talk he kept talking over me. When I stood up for myself and said he needed me to let me finish what I was saying he hung up on me. We will NEVER do business with this company. I'll happily take our high-end remodeling projects elsewhere.
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December 2023 by Desert Rain S.
Good luck getting help here. They are simply too busy on the phones to be bothered. we were treated like we were invisible by the front desk girl.
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November 2023 by Ivan Bell
very skilled, helpful staff. their pricing is excellent and I got delivery the next morning.
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November 2023 by Nancy
ordered 2 items incorrectly.
