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November 2023 by Luis Velez
There is no reason to buy sneakers at Foot Locker. I purchased Jordan's for my son. He worn them once and he said that they hurt when he has them on. I waited till the following weekend to return them (I work). They wouldn't allow me to because they said the bottom shows signs of wear.Just buy sneakers from Nike's website. They have a 60 day no question return policy.
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September 2023 by Lisha Williams
If I could give NO stars I would! I visited the Store in the Boca Mall off Glades road. I was completely SCAMMED out of 117.70 9/15, there is a very tall guy that took my payment on the hand held machine and ask me to put my pin( I did). The machine processed my money and I showed him, he then stated I needed to swipe again on the desk top again for another 117.70 I told him No! He wouldn’t let me take my shoes out the store even after seeing the receipt on my bank app. I called customer service and was told to go to the store being that they was able to pull what was a Suspended receipt. I go into store the little manger With ( the boy walk) had a VERY nasty attitude!!!!! I tried explaining to her what had happened that past Friday which I came back on a Sunday 9/18 all she could say was (oh I heard something about that) but her inventory was correct so she says ? I just stop talking to her and worked with the pretty curly short cut hair girl who is AWESOME by the way. I have yet to receive my money or shoes? I am absolutely disgusted by FOOT LOCKER!!!!! 6000 Glades Rd in the Boca Mall ( stay vigilant folks.
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June 2023 by danplizap
Friendly staff. Lots of sizes and selection.
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May 2023 by Calu Basam
Store refused to accept the return of a shoe, which was a gift, bought the day before, just because my wife tried it on at home. They told us shoes were unsellable.It is outrageous that they would use the excuse that the shoe looked used just because my wife tried on at home. This is a completely ridiculous policy, and it shows that they do not value their customers' satisfaction. The manager, KG, should have been more understanding and accommodating, but instead, he gave me the impression that I was an inconvenience to him and his employees.I would strongly advise against buying shoes at this store, as they clearly do not have the best interests of their customers at heart. They do not seem to care about providing quality customer service and making sure that their customers are happy with their purchases.Overall, I am extremely disappointed with the way that you were treated by this shoe store, and I urge others to take their business elsewhere. The fact that they do not accept returns for shoes that have been tried on at home is a ridiculous policy that does not make any sense. Do not waste your time and money on this store!
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March 2023 by Evan Baez
Walked in last nite and I would say maybe you don't pay your employees that much because they don't even walk up to greet and ask if I need any assistance or maybe under staff. I ask a gentleman that was standing in the middle between two stores. If they had a shoe available. His response was if it's on the wall we have it... I'm like ok it's Adidas classic... then he said go get the shoe and I'll check ? .. like this is your job ... I mean you could have just turned your head and I can have pointed it out ... but to know the fact you didn't even want to help that's on you.. go somewhere else were you won't have to deal with customers. So I just walked out I didn't waste time no time with the rude customer service.
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March 2023 by Michael D.
I would leave a negative number if possible. Horrible service. Avoid this location if at all possible.
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January 2023 by Emerson M.
Have a gift a shoes a number 7 that is very rare to see in stores but number 7 youth is very different than 7 adults for men's Went to the store and as gift receipt they returned to the person that give me the gift as the store wants to give a store card details as those stores don't carry number 7 men's So shame now how I will tell the person his gift was returned as they don't give any other options for me Manager Sherrie very rude said "is credit store or credit back to the car and turned her back and walks away " they don't have 7 men's that's why I don't buy shoes at your stores Could give other options like cash back or Visa card so I can go anywhere Thanks for nothing actually just wasted my time
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December 2022 by Giovanna Alimari
Worst service ever. I was 15 min waiting on someone and no one came to me. I went to someone and when I asked her about an specific sneaker she said she didn't have it and just walked away. She didn't even let me talk. Do not spend you money there! It was not the first time but it will be the last because I will never go there again. 1 start because I can't less.
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December 2022 by Nathalie Nissani
Twice!!! THE WORST costumer service I've experienced!!! Between store manager to the associates.So disappointed.Will never step foor there again!
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October 2022 by Elza Suleimanova
very very long service. store is awesome. the range is good. but in this line, to pay for two pairs of sneakers for children, I only stand at walmart for self checkout??♀️ 1 cashier and 5 people in front of me. everyone is served soooo long, as if on purpose. and for a very long time carry the desired size. omg need to hire more staff??♀️
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October 2022 by James Scott
I had a good experience today, the service was excellent, I got good advice on the shoes I should buy for the type of sport I'm doing now and I want to say thank you again I'm really satisfied of the shoes I bought today
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October 2022 by Diego Gracias
They are stealing credit card information and selling it to scammers. I received an email receipt for a shoes i didnt purchase ! Manager was a CAROL BASKIN B!tch in on this scam she didnt want to help me. DO NOT SHOP HERE
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May 2022 by Milton Blanco
Andrews was great!! Helped me out with my son sneakers!!! Great place, nice people!!
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May 2022 by Shot Clothing
Workers laughing at customers for asking questions very unprofessional and disrespectful the white girl with the messed up teeth at the counter was arguing with a customer and Ralph D. Was disrespectful as well manager was cussing when talking to another worker with children in the store 100% would not go here again
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May 2022 by Alicia Hawkins
Great selection on shoes for the entire family.
