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May 2024 by Barbara Plotnick
My salesman Keith was very helpful and the delivery people were excellent.
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April 2024 by Joe Caselli
Bill did a great job in guiding us to make the perfect choice for our patio bar stools.
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April 2024 by David Bahm
We worked with Diego who was very helpful and knowledgable about the product. Everything in the store appeared to be of excellent quality.
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April 2024 by sheldon goldman
Quality of staff and product is excellent. Friendly and informed
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April 2024 by Constance Skidmore
Very attentive and helpful staff
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March 2024 by Michael M.
We had a very unsatisfactory experience at the Boca location of Your Patio Store. We purchased a table and 8 chairs, and had the table customized in color to match the chairs. After over two months passed without delivery, Keith from the Boca location of Your Patio Store called me disclose for the first time that Your Patio Store actually only had 5 chairs (not 8) but that we could try to pick other chairs to try to match the other 5 the best we could. Not wanting mix and match chairs after spending thousands of dollars, we asked for a refund, which was refused. Keith refused to refund the money because we had customized the table color. But, the only reason we customized the table color was because we were sold 8 chairs and we wanted to match them in color. We were not told for over two months that they never had 8 chairs to sell us to begin with. They customized the table color knowing that they never had the 8 chairs they promised to deliver. We will never shop here again. We were able to find chairs online from Williams & Sonoma instead.
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March 2024 by Katarina Los
Great customer service! Prompt delivery. Professional ad organized. Highly recommended
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March 2024 by MikSchlag
Fabulous place for Commercial Outdoor - meaning you will pay more, but it will last! Nothing rocking - stated risks to individuals. I can hear that in Florida. Great service and extremely attuned. I'll be coming back!
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February 2024 by HSG
Finest selection of commercial grade ( u need this in Florida) outdoor and patio furniture ive ever sean. Its like a movie!! Really nice people as well.
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January 2024 by Angelo Marino
WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED IN MY LIFE. The management at this store do everything they can to upsell you and take advantage of your wallet. Plenty of other patio furniture stores in the area worth your while. 0/10
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December 2023 by Elsa C.
I purchased patio furniture from the Boca location. It was delivered damaged. I immediately called and they said Keith would get back to me not only has he almost a month later not returned my calls. He promised to come to our place made an appointment and NEVER Called or showed up. Very unprofessional. I love your furniture, the quality is excellent however the Boca Staff needs to be reconsidered. To this very moment, all I have is damaged furniture . We had to stay on top of them for delivery and now this. They were right on top of things however when they wanted payment. Got several calls then. Buyer beware do not by from this store. THIS IS NOT HOW YOU DO BUSINESS NOR TREAT ANY CUSTOMER. Shame on this store.
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November 2023 by Renee P.
Excellent service 5 stars ask for Bill..! We bought $11,000 worth of patio furniture love the patio furniture ..!
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August 2023 by TSC
My wife and I had been shopping for a patio set and had been to numerous locations around Boca to find one that we liked and that would fit well on our space. I had seen Your Patio Store off of Dixie Hwy and we decided to stop by. There’s a guy there, I believe his name is Howie, who would best be described as a complete psycho. This is the LAST guy you’d want interacting with customers if you had any sense what so ever. Allow me to explain where things went sideways. We were greeted by him in a pretty customary fashion, so far so good. He then proceeded to insist we listen to a very lengthy dissertation on every aspect of patio furniture manufacturing and materials. What apparently lit up Howie was me telling him “I appreciate the interest in telling us all about how patio furniture is manufactured, however for the moment, we’d simply like to look around on our own and in the event we see a set we like, we’ll find you and discuss that in greater detail.” Howie was NOT going to let something like that get in his way and he proceeded to follow us around, physically very closely, continually trying to redirect us and explained that “we came in to his house and we WOULD listen about his products”. That’s where Howie was incorrect. I told him “We’re going to the 2nd level to walk around, look at patio sets and we’d be happy to talk further once we had a chance to browse on our own. My wife and I then walked to the stairs and attempted to <gasp> browse patio sets. Like someone farting in an elevator you’re trapped with, there was also no escape from Howie. He ended up on the 2nd level with us, and went in to a much more aggressive diatribe. My patience is now over. I said listen, enough dude, we’re not interested in being stalked and harassed, we’re done here. He then, very ironically, told my wife and I that we were the rudest people he’s ever encountered. I said “We’re done here, lets go.” At that point, as we were walking out, Howie got a few choice words from me, which we’re well earned. The guy is a nut job and I’m VERY happy my wife didn’t go there by herself. In the following 24 hours, we spent $10K+ on a patio set elsewhere. I’ve lived in Boca for years and will offer this warning to anyone in the market for patio furniture.
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August 2023 by Jon Pilofsky
Never have before been treated so poorly and for what reason I don’t know , they have a person working named Howie he is a liar and pretends to be the manager. We walked right out , the company should get rid of him before he keeps doing this to others
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July 2023 by Edith Amato
Great American made patio furniture at a decent price. Like the lifetime warranty on the metal components for rust and 3 years for fabric. It is their own brand and Made in Miami. I would only buy during a sale because it can get pricy otherwise, but the quality is above average.
