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April 2024 by ellen velez
Went for 1 hr massage as a gift . Massage started late and the guy tries to convince me to get massages often. He scrubbed and massaged my scalp for 10 minutes. Multiple times I had to say to ease up Bcz he was really hurting me and he said well if I do it to light you won’t get the benefit . Finally he eased up a bit and ended scrubbing my scalp again and ended the massage 10 min early . Horrible waste of my son’s money and would never recommend this place .I want to say thank you so very much to Lil the manager who spoke with me and made me feel heard and rectified the situation. Changing my stars because the customer service is a 5.
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March 2024 by Suzi
Staff was friendly and helpful. Rosalyn gave a fine massage. There was miscommunication though and I didn’t receive my upgrade. Also wish the lotion/oil smelled like some of your products in the lobby.
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March 2024 by Farah Saleh
I had an incredible first visit here, all thanks to Berta. She exuded professionalism, kindness, and exceptional skill. Despite having had numerous massages previously, this was undoubtedly the most exceptional one. Berta's expertise will undoubtedly bring me back here soon! Grateful for you, Berta!
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February 2024 by Aasha Thomas
The staff here is incredible and every massage therapist is better than the last but none beat Jose!
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January 2024 by Jennifer Arnold
I have been a member of Hand and Stone in general for years. Berta at East Boca is the only person in South Florida I see and she's the best ever. However, very disappointed to have made an appointment ahead of time - and now the day before I get a call that they are overbooked and Berta is getting canceled i.e. my appointment is canceled unless I Book with someone else, ummmmm no thanks! Very disappointing
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January 2024 by T Oz
Alisha and Dahja were very welcoming they made me feel very welcomed! Amazing experience! Greg did a great relaxing massage. I'm feeling so much better! Thank You so much!
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January 2024 by Zoe Williams
This location is amazing, love the experience
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January 2024 by Belle Arriaga
Best hand in stone in the area
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January 2024 by C. Carmen Mayell
Hand and Stone Spa/East Boca is truly Amazing! The professionalism exhibited by the entire team is upper tier. From the front desk associates (Zoe, Dhaka and Alisha--always so gracious) to my favorite massage therapist, Daniel...you Will Not find a more favorable spa experience!
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January 2024 by sherry wolf
Good massage. Best facial I've ever had. ❤️ Gabby..
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October 2023 by Megan
First prenatal massage but was not a good experience. I get massages regularly and had a gift card from someone here so not sure if a regular massage would be this bad too. She did not use enough pressure even after I asked. When she was doing the glutes she massaged over a thick fleece blanket so of course the pressure was not good. She didn’t touch the thoracic spine and used way too much oil. Would not recommend
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September 2023 by Elis H.
Don’t get their membership. Differently from what they said: there’s around 55 dollars of charge. If I knew there was a charge I would never have the membership because I hate to pay for membership. The lady said there was no membership fee, and that my massage would get cheaper. When I called regarding that fee she said: “But you will be charged for one single time”. It doesn’t matter! I asked if it was free and you said yes! If 55 dollars doesn’t make any difference in your pocket, please pay that for me, cause it does.
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July 2023 by Sheila
I had an intense week and weekend. Never really experience a true massage before and my friend purchases this for me as a gift. I immediately decided to join their monthly payment because I was so impressed by Yanique. She had amazing hands, and I must say that I was feeling so relaxed after everything was done. Highly recommend her, if you want a massage therapist.
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July 2023 by LISA COOPER
Had a massage today with Berta. I have been going to Hand and Stone for along time and she is the BEST. She is knowledgeable and knows more than the average masseuse. Trust me!!!!
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May 2023 by David Sanders
New customer, waited for 25 minutes for the massage to be told the person was in traffic. The women at the desk on Thursday morning were more interested in gossiping with a guy that walked in then helping me buy facial products. I was told to sit down that we will deal with you later by a woman who said she managed the facials. I got up and left.
