-
February 2024 by Nicole M.
I've taken it upon myself to write a review about this place about 4 weeks after I went in here because the interaction is still on my mind. I went in with a friend to look at puppies as my boyfriend and I were planning on getting one. The customer service here is actually appalling for a place that sells three thousand dollar puppies. (Maybe they treat the puppies better than the humans idk?? but I wouldn't be convinced.) My friend and I were completely dismissed walking in and I had genuine questions that I couldn't get someone to answer for me. I don't think the girl at the front desk smiled once. All of the puppies with the exception of two were sold. Okay that's fine but when I was asking how much one of them was, a man who is apparently the owner responds "who's asking?". I said "I am. My boyfriend and I are looking to get a puppy we really like this breed". With a smug look on his face, he said "Well are you sure you're ready for puppy". He was not asking that question genuinely rather it was patronizing and honestly embarrassed me. As a business owner, who says that to a potential customer? I understand I am on the younger side and they probably get a ton of people who just come in to play with the puppies with no intention of buying but the comment was so unnecessary and the way he said it was condescending rather than showing a genuine concern/curiosity. Unprofessional. I also asked the front desk girl when new puppies would be in. She said "we get a new shipment next week". Yikes. A big red flag to me. Run for the hills.
-
January 2024 by AF Apple
My husband and I were so impressed with this wonderful family owned puppy boutique. The staff treat the puppies as if they were their own. Happy puppies moving freely, interacting with each other while being closely supervised.Kevin was so patient and compassionate with all of our many questions. We got the most exquisite YORKIE. Smart, Sassy, Confident!Kevin gave us his father’s contact if we couldn’t get him if we ever had questions or concerns.His father, Kim, called us after we brought our baby home.I’ve also spoken to his lovely wife, Lucy, who also answered my questions. This is truly a FAMILY business that treats their clients like FAMILY.I HIGHLY recommend Heavenly Puppies.
-
January 2024 by DAVID FUNES
Our experience with Heavenly puppies was amazing ! Kevin was very sweet, helpful and professional. We got our little Teddy at the end of November and could not be happier with him ! We just took him for his first grooming and it was just great !Thank you !
-
January 2024 by Carl F.
Do your research. Stopped in to look at a Cavapoo and contacted the breeder listed. They emailed me back and they don't breed that type of dog, never heard of Heavenly Puppies and would never sell to a public store. They market their dogs as USDA but use breeders names that don't breed that type of dog. Very sad to earn a few bucks of of dogs.
-
December 2023 by Steve Lincoln
My wife and I walked in and there was nothing but love here! Kevin and his staff were phenomenal. Our little girl is perfect. We had gone to another place and it felt so transactional. Heavenly puppies is the exact opposite. Simply joy all the way around.
-
December 2023 by artzek1
Had a great experience with Heavenly Puppies. I love how they don’t cage up their puppies. They play and run around. They are all well taken care and you can see how someone is always attending the puppies. Communication about the pups and follow up is exceptional. We love our new baby and are grateful to Kevin and his staff for their assistance.If you’re looking for a puppy, Heavenly Puppies is the place to go!
-
December 2023 by JENNIQUA T
Let me first start off by saying I was hesitant about buying a puppy just anywhere. I drove by the puppy store, stopped in to take a look . Kevin is amazing….. he answered all my questions and he made me feel at peace and i felt secure buying this puppy knowing it came from a really good place. I am absolutely so in love with my dog Versace?
-
December 2023 by Jennifer Aluart
We got the most precious toy poodle from Heavenly Puppies Boca!!! The experience could not have been better! The way Kevin took care of us from start to finish was over the top! We are absolutely in love with our new little boy!
-
December 2023 by Elly S.
I bought a puppy from here but also worked for them for 8 months with all the lies I was feed up they paid less than 10 an hour and we did everything there the puppies come from these hill billy vans and I saw multiple diseases while I worked there and only to find out after I bought the puppy they didn't come with paperwork and I bought supposedly a pure breed Pomeranian . All I'm saying is they buy the cheapest dogs of the litter from out of state and sell exspensive mutts the new owner Kevin was selfish and only cared about the money he would tell us to lie when they were very sick and lie about being usda approved breeders .Also not to mention the verbal abusive from Kevin and him constantly being inappropriate with many employees please look somewhere else the only good reviews are that they are cute ! The employees do all the work to convince the new owners it's the perfect dog for something when it's not .Also they lie about what the size of the dog will be fully grown
-
November 2023 by Julian Breyette
My experience with Heavenly Puppies, and with Nicole in particular, was fantastic. After I picked out my puppy, Nicole allowed me to visit him every day until he was ready to come home. When I wasn’t able to visit, she would send photos, etc. Now that he’s home he is even more perfect than I could have imagined — even my vet was impressed by his breeding, health etc. at his new puppy visit. Nicole continues to check in and communicate with me now that Leo is home, even on her days off. Thank you so much to Nicole and the whole team for bringing the perfect puppy home to me.
-
September 2023 by Hans Berndes
My wife Maggie and I love Heavenly Puppies! The owner Kevin was extremely helpful, very Puppy knowledgeable and a awesome person to buy a puppy from… His above and beyond help with our Maltipoo was 5 star all the way!!! It obvious he cares about the puppies and making sure his customers are happy with their puppy choice..
-
September 2023 by Mark Rubin
I was overwhelmed by the Kindness and professionalism of the Owner of Heavenly Puppies -Kim-when he delivered to me, my Beautiful Shih-Tzu Puppy Simba.Simba’s temperament and personality are perfectI am so Happy since I got my new Puppy !!!!!
-
September 2023 by Mariana
BEST place to get a puppy. Kevin was so nice, knowledgeable, and helped me throughout the process. Thank you for bringin Beans into my life!
-
September 2023 by Hans B.
My wife and I purchased our dream cross breed, 11 week old Multil Poo puppy from the owner, Kevin. Our dog Keno is super healthy, good eater and is playing really well with our toy Chihuahua. He spent the first night sleeping from 10:30-7am in his Kennel and not a peep. We found Kevin to be very caring amazing dog lover and the perfect owner for this fine establishment! His staff of puppy care givers were also excellent... 5 stars all around... If you want to buy a pup in Boca this is the only place I would go. Pawcerely, Hans Berndes MD Maggie Berndes
-
August 2023 by Daniel Cuesta
I’ve been looking for my first puppy and heavenly puppies had the exact bread that I wanted. When I went in to see the pup everyone there was so nice and knowledgeable about the bread. I fell in love with this dog and ended up taking him home with me that same day. The staff did a great job walking me through the process of everything I need to know and what to do as a first time puppy owner. If you’re looking to buy a puppy heavenly puppies is the place to go!
