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September 2023 by Estella Rosenfield
Monica and the team in boca are phenomenal, patient knowledgeable extremely helpful I love this bank and the people in boca and this branch amazing heart.?????????
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September 2023 by H. Jack Miller
They made the process form beginning to the end smooth and easy… great to work with
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June 2023 by mark Simpson
First the the review isn't about the Boca Branch itself but it's about the bank policy which was provided to me by the Boca branch. I'm also modifying the review based on new informationAlso i'm not trying to bash the bank as I don't even have an account yet. I am just a believer in informing the public about Banks and other companies so that they will know what to ask if they want to use that company or serviceAnyway There seems to be ACH restrictions to this bankI walked into the Boca Raton branch and tried to open up a 5.38 annual yield money market which requires a minimum of 5k to open up. I was hoping to probably get maybe 40 to 50K into a new First Horizon money market account. but I was told the bank restricts you to $2,000 a week ACH outgoing . Even for existing customers. So the outgoing ACH limitation was a big concern to as a possible future customer.The woman I spoke with was very nice and pleasant and I made sure that she was giving me accurate information. She said the info is actually on their websiteI also inquired about work work arounds such as me going on to my Bank of America website account and trying to withdraw out of First horizon account (if I ever needed transfer more than 2k) from the boa website. This has been known to be a workaround with banks who have rigid ACH restrictions. but she told me that I still would not be able to take out more than 2,000 a week even with that approachTBH this still sounded sl a bit inaccurate and I'm actually still trying to confirm some information but for now that's what she told me and its what I'm basing my review on.Would have been nice to open up a nice high yield money market account with brick and mortar Bank but these ACH outgoing restrictions our concern if they are true.I'm Still trying to verify some of the information and I'd be happy to change the review if I find otherwise
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June 2023 by zixx
I'm not happy about getting your ads in the mail.
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August 2022 by Edwin Zerpa
I had a great experience working with First Horizon. Everyone was great and able to help me with anything. My personal banker was Mr. Pacheco and to be quite honest with you I could not have asked for anybody better. Mr. Pacheco had tons of knowledge with all the questions I had and his customer level of service was at a level 10. Ms. Winter, the branch manager was awesome. She took the time to make sure that everything I needed was taken care of. With a branch manager like her and the great staff like Mr. Pacheco, it makes this branch stand out from all they others. I will definitely be recommending not only this bank but this specific branch office to all of my family and friends. Great service and very professional!!!
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August 2022 by Giovana Maida Orruel
I appreciate all the staff and look forward to many years banking with First Horizon Bank! My personal banker Walter Pacheco is amazing. He was able to assist me with all of my needs and concerns. Mr. Pacheco has always gone above and beyond and goes the extra mile to help me. As long as he stays with First Horizon, I will keep banking there. This bank has an awesome team and a dedicated staff. Another team member that has impressed me is Ms. Cindy Winters. She is so knowledgeable in her work. It makes it easy to bank with them. I am very impressed by their vision, hard work, outstanding performance, and wonferful team-mates.
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August 2022 by Ryan Adair
The staff at this branch has always been extremely helpful and friendly. Walter is most often the one servicing my account and he always provides exceptional service. It is always a pleasure working with him as he takes care of my every banking need, including some I didn't even know I needed. I highly recommend this bank and this branch in particular to anyone in need of world class financial service with a personal local touch!
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August 2022 by Fabiana Novoa
I’ve never had such an easy time opening up a bank account, it was so seamless. My banker, Walter, and the general manager Cindy were both very knowledgeable, professional, and just tried to make things as easy as possible for me. I will be sticking around for a long time at this bank!
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August 2022 by Charles James Scott-Miller
Walter Pacheco is beyond amazing. And trusted banker that always will take care of you no matter what. Cindy Winter is fabulous and Monique is an excellent banker. Kudos to the entire team ??
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November 2021 by Walter Pach
The ladies are just fabulous! Ms. Cindy Winter is a class act and extremely kind and wise. Monique is just fabulous, literally a walking computer and Carolann, she is very proper and wonderful to deal with. It’s a pleasant surprise that banks are this great in today’s world. ⭐️⭐️⭐️⭐️⭐️
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August 2019 by Arnold
A bunch of jokers.
