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February 2024 by Johnson Charles
JL Closets is awesome. We compared prices with other closet companies and found that it was significantly cheaper. We really love the sturdy closet systems.
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February 2024 by ron allen
My latest project was my second experience with JL Closets and it was as great as the first. The team was the absolute best to work with; they listened to our needs and incorporated them into our three designs perfectly. The installation team was a pleasure to work with as well. Overall, I’m beyond pleased with the JL Closets team and would highly recommend them.
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February 2024 by Johnny Berman
Overall, I had a good experience with JL Closets. I love my master closet. They did a fantastic job with the design and the installers were prompt and professional.
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February 2024 by Benjamin Stine
We love our new master closet. We could not have asked for a more professional team to maximize our closet space.
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February 2024 by Blend Ministries
Everything went well from start to finish. They did great work and I was so happy with how my closet install went. Before leaving they completely cleaned all the spaces and went through everything with me explaining the details of my new closet
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February 2024 by Marina Berberian
DO NOT deal with those people. Incompetent designers, don't return calls and treat customers very bad. BE AWARE!!!!!
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January 2024 by Joe Feulner
JL Closets did an amazing job at customizing my closets. The install was very quick, and the technicians installing were very nice and professional. I’m overjoyed with the finished product.
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December 2023 by Janelle Whiteside
My bedroom closet design is perfect. I was hoping to get additional storage space for our bedroom closet that both my husband and I share and JL Closets delivered.
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December 2023 by Robin Schwartz
Working with this company has been a nightmare. We’re on week 3 of install. They keep delaying because of lack of materials, lack of workers, etc. yet again today no one showed up. Was told numerous times they don’t have the materials but seems other clients are having their jobs finished. The men installing have been friendly and that’s their only saving grace. The work that has been done is sloppy. Drawers don’t align. Edges overlap. Baseboards with nails are left lying around despite them knowing I have young children. I was told this would be a 2-4 day job yet 3 weeks later they still don’t have all our materials?!? This company lies and getting any management on the phone is impossible. This was a 4 closet project that has turned our house upside down. I am miserable and want this project over. Run. Save yourself. Do not use this company.
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December 2023 by Robin M.
buyer beware!!! quality is horrible. they don't show up over and over again. impossible to get ahold of management. was quoted a 2-4 day project and were on week 3. the "wood" closets are chipped everywhere. drawers weren't installed evenly. absolutely no end in site for installation as we're still missing 6 drawers in one closet, hamper, mirrored door, counter tops. his master missing hamper and master. children's closets so poorly done need caulking everywhere. I absolutely 100% regret going with this company
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October 2023 by Martha Goodman
I could not be happier with my JL Closets experience—from beginning to end. The design process was easy and the finished product just what I wanted.
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October 2023 by A Google User
The designer from JL Closets was fantastic. She worked with us to build the perfect closet for our space and budget. She was very knowledgeable about the products and designs. The installation team was fast and efficient.
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October 2023 by Hilda Stevenson
JL Closets is a great company. They were professional, friendly, prompt in all phases of the design and installation, and willing to work with the us to address any concerns. Their closet designs also gave us some much needed organizational improvements in our apartment, which is what we were hoping for. Thanks.
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October 2023 by Tommy Walsh
We had a great and positive experience from the start. Our designer worked with our needs and budget. The installation was professional and we are very pleased with the results.
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September 2023 by David Vail
We hired JL Closets to help us provide us with closets for 5 closets in a new home we purchased for our new home. We've had many vendors come through to work in the home and JL's installers were by far the most inexperienced and unqualified.The installers moved extremely slow and it was common for them to have to "go back to the office" for something they forgot. Worse then that though they repeatedly mismeasured our spaces causing materials to have to be reordered adding months to the project. In total they had to come back onsite 18 different times.We ordered an LED lighting package for our primary close this is completely defective and doesn't work. We also ordered matte black fixtures for an additional charge but were provided with standard chrome fixtures. We also ordered and were charged for magnetic locks which were never provided.In total we were charged for over $5000 in materials not provided or are defective. We asked them for a credit against our final $4000 and they counter offered with a $1000 and now have an attorney threatening to place a lien against our home.My advise would be to stay away from JL Closets. We worked with Closet Factory in the past and while they'll quote a longer lead time they'll actually get the job completed in a professional manner.
