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March 2024 by Stephen O'Donnell
Very helpful and friendly - repaired my old glasses and got a pair of new lenses -Alejandro !
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March 2024 by Alejandro Jaramillo
I purchased some lenses, two years later the tint has shrunk and the lenses are unusable. Technician is saying that it was because I left them in the car. How could you not leave lenses in cars? Did they come with a label that said “do not leave in cars”. It’s hot in Florida and this is normal use, I’ve been coming here for 10 years. I hope the company repairs these lenses. This is the second time I come here to argue this case and I’m not getting friendly responses.
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February 2024 by Morland Garcia
Andrew Disbury had great customer service. His exceptional help was fantastic. Andrew Disbury was very professional, his presentation and efforts were as if he was corporate management. Andrew was very positive during my entire shopping experience. Employees like Andrew is why I’ve been shopping at Lens Crafters for 10yrs for all my glasses.
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February 2024 by Wendy G
Shantavia did an excellent adjustment on my glasses
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February 2024 by Nancy Woods
Dr is great, however the lady at the front desk is not very welcoming or helpful. Doc should have a talk with her!
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February 2024 by Joe Collins
I ordered a set of costa del mar glasses online on November 27th. Today is February 3rd and the frames have split already. I took my glasses and documentation to a local LensCrafters and they basically told me to pound sand. The actual physical locations and LensCrafters corporate might as well be different companies. They told me they couldn't even look up my order at a local store if it was placed onlineExpect minimal if any support from LensCrafters if you ever have an issue. I recommend shopping elsewhere
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February 2024 by Joe Memoly
I dealt with Brian Smith, He was very professional and knowledgeable. Excellent Customer Service!
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January 2024 by Jean Martin
David Haton the optician is very professionnal and kind. My new eye glass are great. Thanks.
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January 2024 by Bryan Schaeffer
Great service , patient and amazing people
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January 2024 by DIRK ZAMBRANO
Amazing service, patience and Kindness from Maria
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January 2024 by Cindy Duick
Wonderful shopping experience for new glasses, that i have to admit i was dreading. However, Maria made my day, helped me decide and worked hard to get the best deal for me. I am so looking forward (pun intended) to picking up my brand new glasses!! Great way to start the new year! Gracias Maria! And LensCrafters Boca Raton!
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December 2023 by Chuck
Quick, and courteous service by the whole staff here!It was great to work with Maria, who was very professional, and answered all my questions.Thank you!
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December 2023 by Itty Ross
In Florida for vacation and my glasses were falling apart. Happened on this LensCrafters and Shantavia fixed my glasses, no charge, and adjusted the second pair I had which were falling off my face. I hope they realize what a valued employee she is. If I ever need glasses, you can be sure I’ll go there for them and I highly recommend this location to anyone that needs glasses. Thank you, again Shantavia, for your help today!
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November 2023 by Waleed Sayedahmad
Great customer service by Stephanie. Really, above and beyond all the way! Greatly appreciated!
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October 2023 by Amy Grasso
Amazing service by Shantavia!!! As soon as I walked in I was immediately greeted by Shantavia with a bright smile. She adjusted all my glasses to perfection! I highly recommend this location of Lens Crafters!
