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September 2023 by Carol Storms
Love Val, she is the best ❤️❤️❤️❤️❤️ and so is Falon ..we always have fun choosing a new lip color or lip gloss or any make up essential ...so go have fun and see them ❤️❤️❤️❤️
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August 2023 by Yvonne M.
Poor customer service, very rude young woman and man working at the store more interested in chatting with each other. The man might be a manager since I've seen him there before. I won't be returning to shop at this Mac, customer service is nonexistent and luckily there are other Mac stores to enjoy. Their products are lacking sanitation and their service is lacking decent respect.
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August 2023 by Lisa Z.
So welcoming... not!! Hello, customer service?? I went to this location over the weekend and all sales people were beside the check out counter chatting with each other...Oh so busy in the small (yet empty store) that they couldn't be bothered to greet or assist a customer that needed to purchase a few items? I had to ask for assistance. If I didn't need the makeup, I would have left! Don't bother coming here, they sell the same products at Macy's a few doors down... I was told after buying here...where I'm sure they are not bothered by having to to DO THEIR JOB! Management, how about some training in customer service? Much needed!!
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July 2023 by Ashley F
I just want to say this is my MAC location of choice but todays visit has definitely topped the rest ! Today I was serviced by Ms.Val and she didn't leave any room for error ! The energy was everything. Her work is flawless honey I left with my face beat to the Gods . Answered all my Makeup concerns .She made me truly feel beautiful. If ever at this location ask for Ms. Val she is EVERYTHING!
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July 2023 by Baxter Ivan
I don’t wear a lot of make up, and on a whim, I walked into the Mac store, looking pretty disheveled. Cody was so professional and patient and nice to me. He’s a real gem I will definitely buy from having a future.
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May 2023 by Kyle Spencer
Val, Cody, and another associate were SO kind to replace a powder that accidentally broke/cracked. I was impressed with how empathetic they were.
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April 2023 by CANDICE SAMPSON
Service is amazing especially make up artist Val, she is professionally and so sweet and made my mom feel so beautiful. Thank you for an amazing experience.
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February 2023 by Lee C.
I find this location to be small and the customer service staff is lacking. Xxxxxxcx
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February 2023 by Sheryl Salvage
I called HQ and already gave my review, but I also wanted to do it online.Member since 2016Date: 01.22.2023 - Val, the Assistant ManagerShe was amazing! I went in to see what Goodbyes they had. Val comes to me smiling and cheerful! She wasn't rushing me. She checked her computer to see what she had left for the goodbyes and showed me them. I then mentioned I need to be rematched for my foundation. The guy didn't want to match me the previous time I was there. He just picked up the one I previously got. She matched me and put on two different shades on me so I could see the difference. She then explained to me why she chose the one she did. I then mentioned how the last time I was there, the guy said he didn't have any samples (even though I knew that was not true since the other sales associate just gave some). So Val apologized (it wasn't her fault) and gave me a sample product. I then saw some big makeup bags I haven't seen online, and she showed them to me. Honestly, she took her time and didn't seem bothered. It was great! It left a very positive feeling about the store for me.HQ said they would recognize her, and I hope they do!
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December 2022 by Joanne Giovanna Nitti
This Mac location is truly a gem! Although it is a smaller store, it has a wide variety of fabulous cosmetics. The employees are incredibly helpful and friendly. They have a studio tech line that is comparable with foundation used in studio productions. I really enjoyed my shopping experience at this location.
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November 2022 by Arik Matalyoni
Some things I can only find at MAC Cosmetics stores.
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September 2022 by Mind Duk
Easy access for the MAC store. Its a small store but well assorted.
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August 2022 by Bambi Collette
Just had the Best experience at Mac Cosmetics with "Della" After waiting at Sephora and being ignored, decided to try Mac where we were greeted By "Della" she was absolutely beautiful with great brows!!! I have been looking for a eyebrow pencil with no luck untiI went to Mac. Della took so much time and picked out a perfect brow pencil and even showed me how to use it! Then she did my sisters brows too. We both left with great looking brows. Mac is 1st class all the way for customer service. Thank you again Della for all your help.
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April 2022 by emoji cat
Always a great store with attentive help. Both women yesterday were very helpful and nice. Love MAC- still some of the best lippies and lip liners around.
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February 2022 by Betsy S.
I really had a good experience here. I really haven't been to this store at all. I looked around and was overwhelmed by all the different types of lipsticks- tube, glossy, matte, shimmer, glitter and more! I tried several different lipsticks and wanted a matte one. I had to keep taking if off with make up remover and dry my lips with tissue. I went through so many before I found one that I really liked. Looking forward to going back at some point to get some other make up when they are not that crowded (It was President's Day and so many people were in FL from other parts and they were shopping!!). Have to say I love their greeting when you walk in " Hello Beautiul!" Every place should learn from them - it makes you feel good! It is near Saks in the mall and easy to find! I definitely appreciate the personal touch!
