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December 2023 by Cheryl D.
We found Lydia to be knowledgeable and helpful as a "sleep expert ". We needed a king sized mattress to accommodate a side sleeper as well as a back sleeper and she guided us to the perfect mattress. Mitch also made our buying experience stress free. Mitch and Lydia are assets to Mattress Firm. Thank you both for making our experience easier than we expected.
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November 2023 by dwight ayala
Tanner is an asset to your company.From knowledge to the sale I felt taken care of. I can’t wait until I get my new bed.
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November 2023 by Ely Attman
Mitch and Frank are bedding professionals. They took their time with me, didn’t pressure me to get a more expensive mattress and explained the pros and cons of various mattresses. I highly recommend mattress firm in Boca Raton.
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November 2023 by mark daniels
Just bought a mattress from mattress firm, and the salesman,Tanner was extremely pleasant, courteous, knowledgeable and helpful. We really appreciated his help picking out a mattress for my mother
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November 2023 by Sue Baylyn
Tanner was a fantastic salesman . He helped me pick right bed and adjustable frame . Great place to shop for mattresses , great prices
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September 2023 by Bruce Lowen
Thinking of buying a mattress for a long time. Stopped in on a whim. Mitch made it easy, very knowledgeable. Bought the right mattress within 30 mins. Highly recommend.
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September 2023 by Neil Rabin
We went to several mattress locations and came across Mitch at the one on Glades road in Boca Raton. We went and he showed us All the mattresses and there was never any pressure to buy. When we wanted to talk to each other he gave us privacy. We went back the next day and bought a king size mattress split and adjustable foot and headrest and he worked magic. Go to the store on glades road and ask for Mitch
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August 2023 by Lois Elsinger
Have just purchased a new mattress at Mattress Firm in Boca. Frank was the sleep expert and his knowledge of what I was looking for made the purchase of my new mattress a very easy one. I look forward to sleeping on my new Beauty Rest mattress...thank you Frank, you a pleasure to deal with.
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June 2023 by Jayme Ndeto
John provided me with GREAT customer service! He valued my time and understood how quickly I needed a mattress for a staging project with a short deadline. He had a pleasant attitude, while providing knowledgeable and resourceful information to get the job done. He took every step to exceed — rather than just meet my expectations. Thank you for a wonderful experience! I will be forwarding friends and family to John for all their mattress needs!
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June 2023 by Beatriz Ruiz
We are very happy not only with our purchase but by the customer service. Luis greeted us as soon as we walked in and helped us pick out the best mattress. We had many questions and he had an answer for every single one. Thank you Luis for helping us out tonight.
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June 2023 by Gabriella Spirelli
Larry was the absolute best. We were in and out within 15 minutes with a new mattress and base. He was super helpful and pointed us in the right direction for our individual needs. Larry needs a raise, we love him.
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June 2023 by Dharmesh Patel (VCOMSYS)
Mitch the Sleep Expert provided excellent service. We were able select a perfect matters for our need. Overall experience was 5star. No pressure buying experience.
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June 2023 by Brianna Roffwarg
The second delivery failed. Wrong platform delivered and rejected. Supposed to be King but sent Queen. Frank from store on Glades/441 was the nastiest awful customer service thing. The fact that you hired him makes me feel that I will never ever ever purchase from you again. Mitchell tried to help me and yet I received the wrong merchandise. After that I couldn’t reach him to get the right one delivered and Frank scheduled me for Monday instead of for tomorrow. And I haven’t been able to reach anybody else. Awful awful awful service.
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June 2023 by Patricia Gordon
I found Larry, the mattress expert at the West Boca location, to be knowledgeable, friendly, and dedicated to helping me select the mattress suitable for my needs. I trust that I'll enjoy my purchase when it's delivered, as much as I did the buying experience.
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March 2023 by Rebecca Rodstrom
Drew was there right when we walked in to answer our questions. He was not pushy, he shared the facts and helped find us exactly what we wanted. He was straightforward and I’m glad we chose mattress firm.