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February 2024 by Dave Magua
I found what I needed . Service was kind and attentive
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January 2024 by Ben Jackson
The staff there was friendly, and the prices were good. I was impressed with their Jewelry section, and I bought a number of items from there.
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January 2024 by BEC Business
Very good
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January 2024 by JANA STEINBERG
Very helpful!
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January 2024 by Nadezda Musatova
My son and myself can spend there a ton of time, as there so much for exploring, when you need something for school and only crafts.We go there for every home project !
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January 2024 by Freddie Buonvecchio
They have everything you need for arts and crafts and more.
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January 2024 by Bill Burke
Great deal on insulated cups.
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January 2024 by Samantha Neal
For the most part accessing store and getting what I want/ need is ok. It's the snobby customers for me ugh ?
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January 2024 by GAry Ouellette
Very helpful and great customer service.
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December 2023 by Elena Trentacoste
I experienced the most amazing customer service at Michael's in Somerset Shoppes Boca on Glades and Lyons on a busy Saturday late afternoon. Nadia was the kindest, most patient and interested employee I have ever encountered in a Michael's...a store with 100 million items. I was in search of a smallish Christmas tree and struck out at 3 stores prior to arriving here. Everyone was sold out. But Michael's had a decent supply of the small $40 trees, which we were purchasing for our daughter. My husband wanted to grab one and get the heck out of there. But I strolled along looking at the slightly bigger and nicer trees on display. One caught my eye and with a stroke of incredible luck Nadia happened to be close by. I asked her if there were any left of this one tree, she said no but I could purchase the floor model which I jumped at. My husband wanted to make sure the lights were working and she was pleasantly on it. Brought it to an outlet and she spent so much time trying to rewire and replug it so each section worked...which was a success. All of this intricate work while she had many customers approaching her with questions, all which she knew the answers to. Exactly which aisle number all of these millions of items were hiding. She even had this headset microphone thing where people were talking in her ear...and she was responding. Nadia was doing a dozen things at once and so friendly and helpful throughout. She even went in the back and located the trees box. You don't see that kind of service anymore...especially in a Michael's. So kudos to this location and their management...they are hiring and training their staff quite well. Our cashier was super upbeat and knowledgeable and so was the cashier next to him...who has rung me up in a previous purchase. Nadia deserved a tip and then some. I will be back to show my appreciation for Nadia and her "going the extra mile" efforts. As well as the other wonderful employee's in this great store.
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December 2023 by Friendly Angel
Wonderful ataffs full of humanity and holiday spirits. This holiday follow my places and" go there where the good vibes are!". Everything on 50% sale right now plus coupon code 25% extra. Go all times of the year. God store. I want it to stay with our support to their business.HarharmahadevOm Shanti ??️
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December 2023 by Casey Casperson
I don’t shop for craft stuff very often, but when I do and I look like a fish out of water, the staff quickly helps me get in and out.
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December 2023 by Tiffany Hallam
Not a single Hanukkah decoration in the store a week before Hanukkah. But Christmas threw up all inside the store! This area is heavily Jewish, know your market.
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December 2023 by Graciela Suarez
Well you find good things especially now for Christmas there are several items at 50% off.
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November 2023 by Betty LaChaussee
Dana the cashier greeted us with a bright smile! She offered wonderful customer service and best of all, she found us discounts on our purchases!! It's employees like this that make the difference between success and failure in business! Thank you, Dana, for the great experience! We're sure to be back!!