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September 2023 by Chandler Day
Reached out twice in a week interested in purchasing products spoke to the lady who took down my name and phone number and not once did they return my call. I guess they don’t need my business. I’ll go elsewhere.
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April 2023 by Marlene Terkel
Very disappointed! They did not stand behind their sales associate who ordered the wrong size rosette. The rosette was an inch smaller and I was told to buy paint to cover the exposed area. Totally unacceptable! Owner never returned my call. Poor customer service
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March 2023 by Lolo Larue
Thank you Millers Elegant Hardware! I had a very specific and difficult project to work on with hardware, kitchen and one bathroom. It's hard to find people that you can trust. This crew not only knows what they are doing but they are truly helpful to see my complete plan. They also follow through.
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February 2023 by bonnie mazor
I did a total house renovation and I used Miller’s for all my bathrooms and kitchen. I cannot begin to describe how organized and what a pleasure they were to work with. Everything was clearly labeled and organized, ready for installation. I have used other fixture companies in the past, and Miller’s far exceeded all my other experiences and expectations. I would not hesitate to use them again and would highly recommend them to everyone. Daniella was my salesperson and she was knowledgeable, helpful and available at all times. One of the best experiences during my renovation project
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January 2023 by Bonnie M.
I did a total house renovation and I used Miller's for all my bathrooms and kitchen. I cannot begin to describe how organized and what a pleasure they were to work with. Everything was clearly labeled and organized, ready for installation. I have used other fixture companies in the past, and Miller's far exceeded all my other experiences and expectations. I would not hesitate to use them again and would highly recommend them to everyone. Daniella was my salesperson and she was knowledgeable, helpful and available at all times. One of the best experiences during my renovation project.
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November 2022 by Susan S.
Millers Elegant hardware provides quality products and excellent customer service to all their clients. They stand behind your order and make sure you are completely satisfied. Their staff is extremely helpful and their prices are very competitive. I wish I could give them 10 stars!
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October 2022 by Ashlee Newhof
Work with the best, if you want the best! Simple as that. If you're looking for a team of knowledgeable professionals that will provide you with the best hardware for your home, Millers it the place to go. Daniela is a gem. I can be a handful to deal with and this poor girl worked endlessly to make sure I was satisfied with each item ordered. Now looking forward to the next project in my home so I can pester the team at Millers again.
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October 2022 by megan manick
The team at Millers provided excellent customer service while visiting their showroom and throughout the process of decision making and purchasing. Millers has an extensive selection which I was given the opportunity to browse at my leisure, all of my questions were answered with patience, and I never felt pressured to make a choice beyond my comfort or budget. I will recommend Millers to all of my friends and family.
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October 2022 by Lynne Raffiani
My go to hardware store for any project. The staff is always so helpful! I love that I can go look for what I want and then ask for help instead of being followed around the store.
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September 2022 by Derek Van Beber
Top notch! They have amazing bath, kitchen and door hardware. And most of it is in the showroom and if not they will find it. If you want something with a high-class look or something unique, they have it.
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July 2022 by Paula Jankowski
I must say this is the second time going to the store and not one person bothers to acknowledge my presence or ask if I need assistance! The first time I went I actually put in a request with a human being and they were supposed to obtain a quote for me for bathroom fixtures. No one bothered to follow up! But they all sure seem busy doing something?! Clearly Not customer service driven
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November 2020 by Marc Aka Max H.
So, I found Miller's by accident. I saw an ad in a South Florida design magazine and was impressed. I then checked out the physical store and my eyes really popped. I was engaged in the complete reconstruction of my home and needed plumbing hardware such as faucets and sinks/vanities, mirrors, Trims, hardware, countertops, outdoor showers, shower niches, toilets, tubs. While there are many stores which sell these items, This one was exceedingly impressive as they seemed to carry items from companies which had the height of sleek, contemporary, minimalist designs. Most of their clients are designers, builders and architects, but they also work with the public. My sales professional, Daniela, was truly a professional. She took the extra effort to reach out to several of the manufacturers and distributors for items I was interested in and had questions about. She was methodical in how she went about her information collection. I bought several items, including a gray limestone 60" integrated basin sink which was manufacturers in Canada. It was absolutely stunning and I've been living with it for more than a 1.5 years and love it as much today as when I first saw it in the showroom. I also acquired a very sleek kitchen faucet from MGS, a design which was manufactured in Italy. It is unique, elegant and not available anywhere else where kitchen faucets are sold. You really should check them out before you finalize your selections as they truly offer unique and elegant items and don't forget to reach out to Daniela and let her know I referred you. She is super to work with. Oh, during this coVid pandemic it is best to call ahead and make an appointment as their showroom is tight and they are practicing social distancing. Enjoy your visit!
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November 2020 by Linda Schmier
I had an incredibly positive experience with Debbie at Millers Elegant Hardware. I remodeled my home and wanted to use my original Dornbracht faucet (which was no longer made). Unfortunately, I needed to replace a part. After Dornbracht sent out a few parts to try, I finally received one compatible with my unit. The only reason that happened was Debbie kept on top of the service rep to keep trying different parts until one worked. Debbie's work ethic and desire to please was the only reason this was solved. The interesting thing is the faucet was installed in 2002 and Debbie took care of it as if it were a recent purchase. I feel she went over and above helping me solve the problem.
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July 2020 by Natalie Rish
Horrible customer service.
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November 2019 by Heather C.
Condescending and unhelpful staff -- couldn't be bothered with me because my order wasn't large enough to justify their time. Such a disappointment. I've decided to buy elsewhere because I don't want to give them my business.
